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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

81% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

customer service

Average customer services for an average bank Reviewed on: 4th January 2019

A bank you really can trust

Lloyds bank have always been very helpful, polite and makes you feel safe. Reviewed on: 3rd January 2019

overall rating

I found that they are very helpful Reviewed on: 31st December 2018

App

The app is perfect for banking on the go as I never get a chance to go to my branch. It’s simple to use and easy to find what you’re after. Reviewed on: 30th December 2018

Easy banking

The app is so easy to use and you can do everything you need in seconds Reviewed on: 30th December 2018

reliable classic banking

staff always friendly and very informative Reviewed on: 29th December 2018

a great bank

been with lloyds for over 30 years and they have always been spot on always Reviewed on: 28th December 2018

Utterly useless

Have no interest in you as an individual. Just care about selling you as many of their useless products as possible. Stay clear. Stay well clear. Reviewed on: 25th December 2018

Good service

It always has good service etc..was perfect Reviewed on: 24th December 2018

Fair awesome services

I have no words to say about the services and etc.. everything is perfect Reviewed on: 24th December 2018

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