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Mansfield Building Society: Savings reviews

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4.48
Based on 837 reviews, last reviewed 8th Mar 2025
43% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
18%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

Great customer service. Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service... Read more Reviewed on: 8th March 2025
Rod's avatar
Rod

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester
Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (837)

Review of the Mansfield Building Society, Savings:

The Mansfield Building Society The Members’ Choice.

5
We are new members to Mansfield BS, both my husband and my self. At the end of December 2024, both requested Mansfield BS to accept funds transfers from maturing accounts, in alternative BS. The decision was based primarily, due to current excellent interest rate, as listed in best ISA ads. re. Double Access Cash ISA (1st Issue). However since experiencing funds transfer dealings with Mansfield BS The Society has not only exhibited professional business excellence but personal and friendly customer help and respect, with attention to both telephone and written A Member communicative detail. Well done Mansfield Building Society. Reviewed on: 27th January 2025
Anon's avatar
Anon

Very good service both in branch and on the phone.

5
Very good service both in branch and on the phone. I do not recommend any financial services to anyone hence the lower score. Reviewed on: 11th February 2025
David P's avatar
David P

ISA renewal

4
I had to do a little bit of chasing but overall MBC have a great product range and team .I would like to thank Lisa and Helen for all their help in getting things sorted out quickly for me Reviewed on: 11th February 2025
tony d's avatar
tony d

In branch service review

5
Longer opening hours, like the cup of tea and Abbie was very friendly. Reviewed on: 10th February 2025

In branch service review

5
Easy to contact by telephone and no long queue. Reviewed on: 10th February 2025

In branch service review

5
Very friendly, knowledgeable and efficient staff. Reviewed on: 10th February 2025

In branch service review

5
Friendly, helpful staff. Pleasant bright branch. Reviewed on: 10th February 2025

In branch service review

5
Personal service, community based, local branches, know their customers . Also very clear and easy to communicate with - excellent for customers with ADHD and for autism. Reviewed on: 6th February 2025

Found your on line staff very patient and helpful as...

5
Found your on line staff very patient and helpful as I live a long way from Mansfield Reviewed on: 4th February 2025
Jean M's avatar
Jean M

Renewing regular saver

5
I was closing a regular saver as the rate drops after a year. I then opened a new one. A little annoying having to do this by post, but the interest rates are good. Reviewed on: 4th February 2025
Clare R's avatar
Clare R

Good interest for a regular savings account.

4
Good interest for a regular savings account. Pity there is no online only option rather than passbook. Reviewed on: 4th February 2025
Alan's avatar
Alan

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