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Mansfield Building Society: Savings reviews

4.48
Based on 837 reviews, last reviewed 8th Mar 2025
43% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
70%
See only 4 star reviews
18%
See only 3 star reviews
6%
See only 2 star reviews
3%
See only 1 star reviews
3%

Latest highest rating:

5

Great customer service. Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service... Read more Reviewed on: 8th March 2025
Rod's avatar
Rod

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025
Malcolm Chester's avatar
Malcolm Chester

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (837)

Review of the Mansfield Building Society, Savings:

The Mansfield Building Society The Members’ Choice.

5
We are new members to Mansfield BS, both my husband and my self. At the end of December 2024, both requested Mansfield BS to accept funds transfers from maturing accounts, in alternative BS. The decision was based primarily, due to current excellent interest rate, as listed in best ISA ads. re. Double Access Cash ISA (1st Issue). However since experiencing funds transfer dealings with Mansfield BS The Society has not only exhibited professional business excellence but persona... Reviewed on: 27th January 2025

Great customer service.

5
Great customer service. Whenever we visit the staff have always demonstrated first rate customer skills combining a friendly welcome with good service. Have visited two branches and experienced the same high standard. Reviewed on: 8th March 2025

Great customer service

5
Staff are always welcoming and helpful. I like the old school approach of going to the branch and having pass books. Reviewed on: 26th February 2025

Very efficient LOCAL building society that is OPEN...

4
Very efficient LOCAL building society that is OPEN for its many customers. Reviewed on: 18th February 2025

Mansfield Building Society New Customer

5
New customer to Mansfield BS and, to date, received excellent, efficient service. Staff extremely helpful, prompt and polite when telephone advice required. Reviewed on: 18th February 2025

In branch service review

5
Very pleased with the service I pleased from Becky. Reviewed on: 12th February 2025

It was very easy to open the accounts.

5
It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary paperwork Reviewed on: 12th February 2025

In branch service review

5
Friendly atmosphere and great service in the Chesterfield branch. Reviewed on: 11th February 2025

Just a basic desk 3 cashiers no privacy

4
Just a basic desk 3 cashiers no privacy Reviewed on: 11th February 2025
Reply from Mansfield Building Society Thanks for sharing your feedback. We always strive to exceed our members expectations and in future if you would prefer more privacy for your transaction, we can accommodate this with separate pods and interview spaces. Please ask a colleague when you arrive. Response date: 14th February 2025
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Mansfield Building Society

The staff were really helpful and informative

5
The staff were really helpful and informative Reviewed on: 11th February 2025

No queue and friendly, professional, polite and know...

5
No queue and friendly, professional, polite and knowledgeable staff Reviewed on: 11th February 2025

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