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MBNA: Credit Card reviews

Name: Credit Card
Rating: 3.17 (183 reviews)

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2.68

Based on 183 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

42%

11%

36%

Latest highest rating:

5

Straight forward company. Straight forward company. App works well. reasonable offer rates. Reviewed on: 1st November 2024

Latest lowest rating:

2

Unreliable card for 2nd card holder As a second card holder, my card is always being declined 'just in case of fraud'. I am appreciative of fraud prevention, but I cannot tell you how ma... Read more Reviewed on: 10th February 2025

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About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

MBNA Credit Card reviews (183)

Review of the MBNA, Credit Card:

Bombarded

I took out this out as my first credit card, as the sign up bonus was quote good. I didn't use it much but this didn't stop them sending me endless amounts of post re: balance transfer offers and other cards which i did not need at all. I got so annoyed with all of this spam I got another card and closed this one (which was a convoluted process in itself) and would never use them again. Reviewed on: 14th June 2016

Balance Transfer

Initial application process to acceptance was very slick, however it was a bit old fashioned to wait for a paper copy of a code to let you into their app. Other than that, little effort on my part to complete the transfer apart from postal delays. Reviewed on: 30th September 2019

Great communication and transparency

Always know my rates and details of interest free periods ending. Very welcoming on calls and goes extra mile to help you understand any fees. Reviewed on: 1st September 2019

BE AWARE mbna credit card is no longer owned by bank of america

I have been mbna credit card customer for many years and it has always been fantastic. Customer service was actually there to serve customers. It has now been taken over by Lloyds group recently and since then service is ruined. Customer service attitude is now changed to “I don’t care about you Mr customer”. Unfortunately that American banking touch is gone and I will never recommend mbna LLOYDS credit card to anyone ever. They should change nAme instead of deceiving clients. Reviewed on: 25th August 2019

Great 0% interest

Great card with many options for interest purchases and balance transfers Reviewed on: 23rd June 2019

Effortless!

Effortless experience. Simple to set up and easily accessible online management. Fantastic! Reviewed on: 15th June 2019

Reliable and practicle

I find that they don't over increase credit limits to lure customers into over using their cards. Its always been very easy to use and to make payments. Very competitive . Reviewed on: 9th June 2019

MBNA Credit card

Reliable and fair company with reasonable rates Reviewed on: 9th June 2019

Avoid at all costs

Absolute nightmare of a company paid online payment accepted then receive email stating hadn't been paid. This happened twice incurring charges of 149 pounds eventually cleared my balance just to get away from them Reviewed on: 17th April 2019

Efficient

Their administration is spot-on every time. Always shows the exact amount to be paid and by when. Cannot fault them. Reviewed on: 16th April 2019

Great Offers

MBNA seem to be the best out there for balance and money transfers, easy to apply and most of them can be pre-approved so no risk on your credit score. Easy to use app. Reviewed on: 16th April 2019

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