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MBNA: Credit Card reviews

Name: Credit Card
Rating: 3.17 (183 reviews)

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2.69

Based on 183 reviews, last reviewed 10th Feb 2025

100% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

42%

11%

36%

Latest highest rating:

5

Straight forward company. Straight forward company. App works well. reasonable offer rates. Reviewed on: 1st November 2024

Latest lowest rating:

2

Unreliable card for 2nd card holder As a second card holder, my card is always being declined 'just in case of fraud'. I am appreciative of fraud prevention, but I cannot tell you how ma... Read more Reviewed on: 10th February 2025

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About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

MBNA Credit Card reviews (183)

Review of the MBNA, Credit Card:

Bombarded

I took out this out as my first credit card, as the sign up bonus was quote good. I didn't use it much but this didn't stop them sending me endless amounts of post re: balance transfer offers and other cards which i did not need at all. I got so annoyed with all of this spam I got another card and closed this one (which was a convoluted process in itself) and would never use them again. Reviewed on: 14th June 2016

Closed my account after I payed my balance in full

This card company decided to close my account without any warning and sited my credit report as the reason. I have a score over 750... they only want customers who pay minimum payments. Reviewed on: 6th March 2023

Good credit card

App is user friendly and customer service has always been helpful Reviewed on: 22nd February 2023

Balance Transfer

I used this card to transfer a balance, got a great interest free offer than has really helped me get my finances under control. It was really easy to do on the app, I would highly recommend Reviewed on: 22nd February 2023

Good experience

I've had a positive experience with MBNA - customer service has been great, app is user-friendly and plenty of promotional offers available. Reviewed on: 21st February 2023

Brilliant service

Easy to use app and easy to read statement Reviewed on: 20th February 2023

Greta purchase card

Low rate, great card to have for purchases. Reviewed on: 18th February 2023

Very bad

Not happy with there customer service since Lloyd's tuck them over the company has gone down pan its worse credit card company I have ever dealt with any who wants credit card keep well away from mbna customer service it's very bad staff don't have clue keep away Reviewed on: 17th February 2023

Waste of time not nice to deal with

Will never deal with this company again lowered my limit by text without any warning the recommend amount has been paid for the passed two years NOT the minimum amount and after calling them all I was told it was their rights to do it without warning me. As it is my right to warn as many people as I can. Reviewed on: 15th February 2023

Terrible customer service

Was a customer for 17 years and never had a problem till they decided to cancel my card wlfor no reason and without notifying me. I have a near perfect credit rating and never missed a payment but they said 1 returned piece of mail 10 months ago caused them to cancel my entire account. But they didnt call, text or email me to let me know. When i called customer service about it, they were very rude and wouldnt do anythinf about it. All they said was you can reapply for a card and we will give you some extra points. Do not use this company as they dont care about the customer in any way. Reviewed on: 10th February 2023

Unethical

Shocking bank. Don’t allow you to pay your debts in the order that mosts suits you. Forcing you to take a hit on interest. Don’t honour their introductory periods as they will make you pay them before a debt incurring interest next week. Honestly so bad Reviewed on: 9th February 2023

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