Write a review

MBNA: Credit Card reviews

Name: Credit Card
Rating: 3.18 (194 reviews)

View other MBNA products

2.78

Based on 194 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

41%

12%

36%

Latest highest rating:

5

MBNA actually care about the person at the end of th... MBNA actually care about the person at the end of the line. They are easy to deal with and genuine Reviewed on: 12th June 2025

Latest lowest rating:

1

Hard Work to get problems resolved. Bought a new phone and. It was a totally traumatic experience to get it all log on it took me a week and many phone calls to get it sorted. Wot is the... Read more Reviewed on: 11th June 2025

Read all reviews See your review

About this product

MBNA (a Bank of American company) is a leading supplier of credit cards in the UK. With a range of credit cards to choose from (including balance transfer cards, reward cards and charity cards), reading MBNA Credit Card reviews can help you to find out what other consumers are saying about MBNA. You can write your own MBNA credit card review at Smart Money People by clicking the write review button.

MBNA Credit Card reviews (194)

Review of the MBNA, Credit Card:

Been with MBNA now for some time and have had no iss...

Been with MBNA now for some time and have had no issues with them. They provide a good service, have a good website and app. Card can be used everywhere I visit, in store and online. Reviewed on: 26th August 2024

MBNA actually care about the person at the end of th...

MBNA actually care about the person at the end of the line. They are easy to deal with and genuine Reviewed on: 12th June 2025

Excellent credit free period.

Excellent credit free period. Very helpful if planning a big buy such as redecoration or renovation. Reviewed on: 12th June 2025

I looked to transfer a credit card balance to a no i...

I looked to transfer a credit card balance to a no interest card. MBNA made it so simple & had 31 months interest free. I couldn’t recommend them highly enough Reviewed on: 12th June 2025

Hard Work to get problems resolved.

Bought a new phone and. It was a totally traumatic experience to get it all log on it took me a week and many phone calls to get it sorted. Wot is the matter with these people! Reviewed on: 11th June 2025

The rates are good however the app could be designed...

The rates are good however the app could be designed a little better Reviewed on: 27th May 2025

False advertising

I have been a customer of MBNA for twenty odd years and I would say they have been really good but I am shocked by my recent experiences. Every month I use the card and pay off the balance so I pay no interest. Last month I decided to use it for a money transfer of £5000 plus a fee of £250. When I got my bill through it said I had the money transfer for 0% so I paid off the balance leaving £5000. My next statement said I owed interest … I rang them up and they said that because I have used the money transfer offer I now pay interest on all my purchases as soon as I pay for anything. I just don’t get it. I have now lost my grace period you usually have before you accumulate interest. I have complained and they don’t seem to understand my confusion… there is no mention of this anywhere on their app. They are saying that they will cancel my interest for the next two months if I don’t escalate my complaint - I am ringing them up again today to try to understand if I pay off everything apart from the £5000 and don’t use it for purchases during this promotional time will I still have to pay interest! If so what was the point of doing this money transfer. I am afraid once this is sorted out I am leaving MBNA and I am contacting ASA because this is completely false advertising with no transparency. Reviewed on: 23rd May 2025

Gave me a credit line of £4900, and then cancelled...

Gave me a credit line of £4900, and then cancelled after an year citing that i haven't used the card. Rang them to explain that i was abroad, so couldn't use the card . But they closed the account themselves, and the lady on call was really really rude. Reviewed on: 14th April 2025

I just started this new adventure with MBNA with a l...

I just started this new adventure with MBNA with a loan,all reviews tell me about the credit card but non in loans so until now to me looks good and very fast response,will see what happens on the next steps like first payment and all that stuff...I really hope everything goes smoothly like should be becauserightnow this help me out so much!!.....fingers crosses Reviewed on: 20th March 2025

Very Unprofessional

Even after closing the account and clearing all balance (received the closing account letter as well)these smart thieves send me interest amount separately to pay with subheading it has accumulation interest. Reviewed on: 5th March 2025

No nonsense credit card, no problems, good balance t...

No nonsense credit card, no problems, good balance transfer offers Reviewed on: 26th February 2025

Do you have a different MBNA product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Avios Credit Card
from TSB 3.75 from 18 reviews
Credit Card
from Allied Irish Bank - AIB 3.42 from 6 reviews
American Express Credit Card
from American Express 3.49 from 94 reviews

Want to see more from MBNA?

Football Credit Cards
from MBNA 5.00 from 1 reviews
Platinum Credit Card
from MBNA 4.90 from 13 reviews
5 Credit Card
from MBNA 4.58 from 13 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub