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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (228 reviews)

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4.82

Based on 228 reviews, last reviewed 21st Jun 2025

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Great, personalised experience. Great, personalised experience. The process is straightforward, with minimal paperwork and a common sense approach. I particularly like that I do not ... Read more Reviewed on: 21st June 2025

Latest lowest rating:

1

The Truth about the Monmouthshire Building Society Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer ... Read more Reviewed on: 6th January 2025

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About this product

Monmouthshire Building Society Mortgages reviews (228)

Review of the Monmouthshire Building Society, Mortgages:

Jamie was extremely helpful, and patient

Jamie was extremely helpful, and patient and made my experience extremely comfortable and streamlined Reviewed on: 23rd October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We are happy to hear that you had a positive experience. Your feedback will be shared with Jamie. Response date: 23rd October 2024

Excellent building society for mortgages

Have provided me with an excellent mortgage service for a property which has an annex when most other lenders would not. Reviewed on: 14th November 2019

High Praise

We are very very happy with our experience with M.B.S Reviewed on: 14th November 2019

Always a smile

When I thought about taking on a small mortgage and approached the Monmouthshire the response was very tempting. However the need for it passed, thankfully, but I would have had no hesitation in using the product. Reviewed on: 14th November 2019

I love my new home!!

It was straightforward to get my mortgage and it was a great deal for a first time buyer. Thank you! Reviewed on: 14th November 2019

Outstanding Rates and Service!

Monmouthshire offered me the cheapest rate on the market & made my switch from my previous provider simple & pain free. Customer Services experiences since have been hassle free & well trained staff deal with any queries promptly & efficiently. I am so glad I made the switch & highly recommended Monmouthshire. Reviewed on: 14th November 2019

Low mortgage rates and excellent service.

I am a retired teacher on a limited income. Monmouthshire have provided me with the mortgage I need at rates I can afford, and been happy to renegotiate rates and renew my mortgage as the allotted low interest period expired. I would recommend their services without hesitation. Reviewed on: 13th November 2019

Competitive mortgage products

At the end of our fixed rate period, Monmouthshire offered a further extension with a competitive rate and the switching process was very simple. Reviewed on: 13th November 2019

My Awesome Mortgage

I am 53 years old and I thought I would not get another decent mortgage for a new home. But I got an amazing mortgage from Monmouth, who gave me the opportunity to buy a four bedroom bungalow at a very competitive rate! I am so happy - words escape me. Dr SW Howells Reviewed on: 13th November 2019

1st Class Service

When we were looking for a mortgage for our new home the Monmouthshire were fantastic, Reviewed on: 13th November 2019

Approachable and friendly

Monmouthshire have helped me with my current mortgage, giving me honest advice which has kept our finances manageable. Recently spoke with a mortgage advise over the phone, with a query and was really happy with the information I received, and the promptness of the call. Reviewed on: 13th November 2019

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