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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (203 reviews)

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4.79

Based on 203 reviews, last reviewed 14th Feb 2025

10% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

good listening,professional good listening,she understool me Reviewed on: 14th February 2025

Latest lowest rating:

1

The Truth about the Monmouthshire Building Society Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer ... Read more Reviewed on: 6th January 2025

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Monmouthshire Building Society Mortgages reviews (203)

Review of the Monmouthshire Building Society, Mortgages:

Great advisor. Dreadful process.

I already had a mortgage with MBS which was categorised as transferable but when I moved home I was ‘forced’ to pay outstanding monies and renew it. Michelle Groves was fantastic but the MBS made the whole process painful, intrusive and thoroughly unpleasant. Reviewed on: 10th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. It is disappointing to hear you haven’t had a good experience on this occasion. A manager from the Direct Sales team will contact you. Response date: 13th August 2024

Excellent company

I have been with the Monmouthshire for many years now and would recommend them for a mortgage. Reviewed on: 12th November 2019

best mortage Providers I have delt with

They made it easy and with great rates. Ive kept my mortage with them for a second time as cant beat the rates or the customer service. The service I have had has been brillant. Ive recommended them to everyone I know who is looking for a mortgage or renewing. They just prove it doent need to be a nightmare renewing or sorting out a mortgage. Reviewed on: 12th November 2019

Monmouthshire building society

A wonderful pleasant firm to deal with. Thank you for helping us purchase our wonderful family home Reviewed on: 12th November 2019

Great mortgage & service

It was easy and quick to sort our mortgage and everytime we've had a question the customer service has been amazing. So glad we chose Monmouthshire to be our mortgage provider. Reviewed on: 12th November 2019

Excellent bespoke mortgage

Monmouthshire considered our height ltv requirements where other providers wouldn’t. We came away with an extremely competitive rate and the house we always wanted. Thanks Monmouthshire! Reviewed on: 12th November 2019

Perfect Service Every Time

I went to the Cwmbran branch of MBS 6 years ago as a first time buyer, the lady who arranged our mortgage was so helpful and explained everything beautifully, we took out a 3 year fixed and when it came time we went back to renew it and with the help of the advisor ended up taking 7 years off our mortgage and signing up for another 5 year fixed, the service is always amazing which is why we also have our savings there and we’ve just added a new member to our family so we’ve opened him a young saver too! Reviewed on: 12th November 2019

Best mortgage

Being older other big building societies were less flexible on the age that they will lend till. Monmouthshire have accepted that older customers are valuable. Reviewed on: 12th November 2019

Superb Service

So easy to manage and work with these guys Reviewed on: 12th November 2019

Great family ferl

Been with the Monmouthshire mortgage family for 14 years, and I wouldn’t go anywhere else. A personal touch in branch makes all the difference. Reviewed on: 12th November 2019

Friendly efficient service.

All my visits to my local branch in Monmouth have been met with a friendly and efficient service and there are no queues!!! Reviewed on: 12th November 2019

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