Write a review

Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (203 reviews)

View other Monmouthshire Building Society products

4.79

Based on 203 reviews, last reviewed 14th Feb 2025

9% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

2 star

Latest highest rating:

5

good listening,professional good listening,she understool me Reviewed on: 14th February 2025

Latest lowest rating:

1

The Truth about the Monmouthshire Building Society Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer ... Read more Reviewed on: 6th January 2025

Read all reviews See your review

About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Monmouthshire Building Society Mortgages reviews (203)

Review of the Monmouthshire Building Society, Mortgages:

Great advisor. Dreadful process.

I already had a mortgage with MBS which was categorised as transferable but when I moved home I was ‘forced’ to pay outstanding monies and renew it. Michelle Groves was fantastic but the MBS made the whole process painful, intrusive and thoroughly unpleasant. Reviewed on: 10th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. It is disappointing to hear you haven’t had a good experience on this occasion. A manager from the Direct Sales team will contact you. Response date: 13th August 2024

I'd put my house on them

They really helped me with my mortage as a first time buyer and got my daughter and I the home we wanted. Really helped set up our dreams, I hope they win it's well deserved. Reviewed on: 12th November 2019

Great experience

On my second mortgage with Monmouthshire Building Society now and on both occasions its been a pleasure to deal with them even with different advisors. Reviewed on: 12th November 2019

A dream come true

Monmouthshire have been no less than outstanding for me as a customer. They are always very helpful and have helped me to save money on my mortgage payments. The process of set up was so easy and its just as easy to get through to somebody should you need any help. Thank you all! Reviewed on: 12th November 2019

Friendly, plain speaking and understanding

The mortgages team are very friendly and listen carefully to requirements. Always found them to be considerate, understanding and looking after the interests of customers. Reviewed on: 12th November 2019

Helpful, easy and approachable

Amazing service from a great company. Helpful staff and easy to navigate processes Reviewed on: 12th November 2019

My new mortgage

I have recently taken a new mortgage with the Monmouthshire BS. This process was very straightforward. Would definitely recommend. Reviewed on: 12th November 2019

First-Time Buyer Mortgage

We had the most fantastic experience with Monmouthshire Building Society. We had quite specialist circumstances due to my self-employment status and my husband having a couple of jobs - they were fantastic, and couldn't have been more helpful. Any changes we are notified in plenty of time, and know we can pop into the branch any time to ask for advice or help. Reviewed on: 12th November 2019

Mortgage

Great service and interest rate. Reviewed on: 12th November 2019

Got me a mortgage when nobody else could

I had major trouble getting a mortgage due to a default on my credit score and had almost given up getting a mortgage. My repayments were coming back at £500 plus a month, which was not cheaper than renting. Monmouthshire assessed my case and gave me an incredible offer of £308 a month, making buying my home affordable. Not only that, they handled my case incredibly well and dealt with the shortcomings of the solicitors, providing documents quickly and helping with all queries. I would definitely recommend them to anybody! Reviewed on: 12th November 2019

Love Mon BS

Bought our first home with Mon BS 6 years ago no issues at all ever they're fab and can get in touch with them so easily they're very well informed and very helpful. We recently also obtained a home improvements secured loan with them too everything always goes smoothly with them would highly recommend to anyone Reviewed on: 12th November 2019

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from Accord Mortgages 2.82 from 20 reviews
Fixed Rate Mortgage
from TSB 4.07 from 17 reviews
Mortgages
from Virgin Money 3.21 from 89 reviews

There's still more to see!

Monmouthshire Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub