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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.84 (231 reviews)

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4.79

Based on 231 reviews, last reviewed 14th Jul 2025

52% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

3 star

2 star

Latest highest rating:

5

Claire was very professional. Claire was very professional. She explained everything in an easy to understand way, Claire went through the options available to me in a way that it ... Read more Reviewed on: 10th July 2025

Latest lowest rating:

1

Lack of communication I requested a decision in principle to take a mortgage out, and after having replied with my availability, I did not hear from the mortgage coordinato... Read more Reviewed on: 14th July 2025

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

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Monmouthshire Building Society Mortgages reviews (231)

best mortage Providers I have delt with

They made it easy and with great rates. Ive kept my mortage with them for a second time as cant beat the rates or the customer service. The service I have had has been brillant. Ive recommended them to everyone I know who is looking for a mortgage or renewing. They just prove it doent need to be a nightmare renewing or sorting out a mortgage. Reviewed on: 12th November 2019

Monmouthshire building society

A wonderful pleasant firm to deal with. Thank you for helping us purchase our wonderful family home Reviewed on: 12th November 2019

Great mortgage & service

It was easy and quick to sort our mortgage and everytime we've had a question the customer service has been amazing. So glad we chose Monmouthshire to be our mortgage provider. Reviewed on: 12th November 2019

Excellent bespoke mortgage

Monmouthshire considered our height ltv requirements where other providers wouldn’t. We came away with an extremely competitive rate and the house we always wanted. Thanks Monmouthshire! Reviewed on: 12th November 2019

Perfect Service Every Time

I went to the Cwmbran branch of MBS 6 years ago as a first time buyer, the lady who arranged our mortgage was so helpful and explained everything beautifully, we took out a 3 year fixed and when it came time we went back to renew it and with the help of the advisor ended up taking 7 years off our mortgage and signing up for another 5 year fixed, the service is always amazing which is why we also have our savings there and we’ve just added a new member to our family so we’ve opened him a young saver too! Reviewed on: 12th November 2019

Best mortgage

Being older other big building societies were less flexible on the age that they will lend till. Monmouthshire have accepted that older customers are valuable. Reviewed on: 12th November 2019

Superb Service

So easy to manage and work with these guys Reviewed on: 12th November 2019

Great family ferl

Been with the Monmouthshire mortgage family for 14 years, and I wouldn’t go anywhere else. A personal touch in branch makes all the difference. Reviewed on: 12th November 2019

Friendly efficient service.

All my visits to my local branch in Monmouth have been met with a friendly and efficient service and there are no queues!!! Reviewed on: 12th November 2019

Brill

Fantastic service, very friendly staff, nothing too much trouble Reviewed on: 12th November 2019

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