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Monmouthshire Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.85 (197 reviews)

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4.78

Based on 197 reviews, last reviewed 3rd Feb 2025

14% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

3 star

2 star

Latest highest rating:

5

Great customer service Called to arrange porting current mortgage onto next house Reviewed on: 3rd February 2025

Latest lowest rating:

1

The Truth about the Monmouthshire Building Society Once upon a time building societies existed to help people in their communities. In the case of the Monmouthshire Building Society this is no longer ... Read more Reviewed on: 6th January 2025

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About this product

Monmouthshire Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Monmouthshire Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Monmouthshire Building Society Mortgages reviews (197)

Review of the Monmouthshire Building Society, Mortgages:

Hassle free telephone support

Had several telephone conversations with Joshua Davies regarding possible mortgage Rate Switch options. He clearly explained the alternatives and was very helpful and understanding about our circumstances. Consequently, we completed a swap promptly and with very little effort or hassle on our part. Reviewed on: 5th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following your rate switch. We are so pleased that you had a good experience, your comments will be shared with Joshua. Response date: 6th January 2025

Great customer service and clear guidance.

Great customer service and clear guidance. Oliver Taki has been absolutely brilliant. So efficient but friendly and helpful. Reviewed on: 29th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Oliver. Response date: 30th April 2024

An excellent advisor.

Anita had been friendly, approachable, professional and knowledgeable throughout the process. Reviewed on: 29th April 2024

I cannot thank Oliver Taki enough for helping me to...

I cannot thank Oliver Taki enough for helping me to get through my first home purchase, he has been nothing short of a hero ! Thank-you Reviewed on: 25th April 2024

Mortgage renewal

Spoke with Wayne Donovan about my mortgage renewal quote and he was very helpful with all the queries I had. Reviewed on: 9th April 2024

Mortgage acceptance

Our mortgage advisor was very professional, polite, explained things in detail and advised us well on the various options. Reviewed on: 4th April 2024

Joshua explained the process clearly and succinctly

Joshua explained the process clearly and succinctly, he explored different options in regard to fixed deals and variable deals. He was prompt with responses and checked out with me throughout to ensure understanding. Reviewed on: 4th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in your mortgage appointment. Your comments will be passed on to Joshua. Response date: 4th April 2024

Hristina Winstanley was a top class mortgage advisor.

Hristina Winstanley was a top class mortgage advisor. I enquired on the website she rang immediately in the morning after, accessed my account without fuss and then offered me an appointment within 24 hours and then completed my remortgage the next day. World class service, many thanks Reviewed on: 28th March 2024

Olly is the best!!

We had Olly for our mortgage advice call and he was incredible! Turned a pretty dull subject into an uplifting and exciting conversation with lots of laughs whilst also providing relevant amount of information tailored to our needs. Olly managed to keep up his momentum on a 2.5 hour call which must be incredibly difficult when providing such an extensive amount of information. Thanks for all your help Olly! Reviewed on: 27th March 2024

Great service

Wayne was efficient and extremely helpful Reviewed on: 19th March 2024

I really rate Monmouthshire Building Society.

I really rate Monmouthshire Building Society. they are straightforward, friendly and helpful to deal with, a recent queries dealt with by Shawna was a great example. She took the time to listen to and understand my query and then she was very knowledgeable in answering the query - great service. Reviewed on: 13th March 2024

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