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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,364 reviews, last reviewed 6th Feb 2025
36% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

Savings account

5
Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

4
I like that it has good customer sevice, you are dealing with people, not machines. Always friendly and helpful staff. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Staff always friendly and smiling. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
Everyone always has a smile on their faces. Reviewed on: 4th January 2025

In branch service review

5
Personal service and products explaind well. Reviewed on: 4th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025
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Monmouthshire Building Society

In branch service review

5
High street branch - person to talk to. Reviewed on: 2nd January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th February 2025
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Monmouthshire Building Society

In branch service review

5
Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy and the Monmouth branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Leave everything as it is, don't change anything. Friendly and comfortable at Chepstow, they are always nice to me. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly service in the Chepstow branch. Very convenient as I don't drive. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I use you because you are local being in Chepstow. I've been with you 32 years. Very friendly staff and I like that I can still come in face-to-face and pay cheques in. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Accounts with books and easy to talk to counter staff without feeling pressurised. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

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