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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1262 reviews)

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4.91

Based on 1,262 reviews, last reviewed 31st Jan 2025

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great experience at Brecon branch Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1262)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Atmosphere, locality (Cardiff), accessible, able to open accounts in branch, clear communication given and offered. Jack was a good listener, focussed, had a good sense of humour and was empathetic. Reviewed on: 15th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 8th April 2024

In branch service review

Very friendly, efficient and supportive. All of the team at Caldicot branch are exceptional. Great team. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for your review, we are so pleased to hear your positive feedback for Caldicot branch. Response date: 20th December 2024

In branch service review

Great that I could be seen without an appointment. Friendly staff always. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you had a good experience with the Society. Response date: 20th December 2024

In branch service review

Caldicot branch is convenient to use. The staff are very friendly and helpful. I always get a smile and welcome on arrival. No problem is too big or small. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. Response date: 20th December 2024

In branch service review

Very friendly staff, easy location offering a great service to the town. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 20th December 2024

In branch service review

The face-to-face consultation is invaluable and personal contact should be treasured. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024

In branch service review

Access to funds made easy, the right products and fantastic customer service from all staff. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for your review, we are so pleased that you have received fantastic customer service. Response date: 20th December 2024

In branch service review

Could do with a self-service point, so you don't need to speak/queue when the branch is busy. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we really appreciate your feedback around self-servicing. Response date: 20th December 2024

In branch service review

I like the convenience of the Caldicot branch, keep the face-to-face service. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024

In branch service review

I use them because Caldicot is lcoal. Face-to-face service is important. Stay on our high streets. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave your feedback. Response date: 20th December 2024

In branch service review

Just joined the Caldicot brnch. Loved that I could see someone in a room and open an account with Neil, as Lloyds was online only!! And it is local. Reviewed on: 9th November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you had a good experience whilst opening your account. Response date: 20th December 2024

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Monmouthshire Building Society: Savings reviews

53% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1262)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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