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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,262 reviews, last reviewed 31st Jan 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
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0%
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0%
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0%

Latest highest rating:

5

Great experience at Brecon branch Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025
Sara D's avatar
Sara D

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1262)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Atmosphere, locality (Cardiff), accessible, able to open accounts in branch, clear communication given and offered. Jack was a good listener, focussed, had a good sense of humour and was empathetic. Reviewed on: 15th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 8th April 2024
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Monmouthshire Building Society

In branch service review

5
I have all my money with the Monmouthshire and the Caldicot staff are like family to me. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Caldicot branch. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
I love going to the Caldicot as it is local. I wish your accounts had direct debits but that would mean you changing to a bank, so no I guess. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. We appreciate your feedback around direct debits. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

4
Friendly and helpful staff at the Caldicot branch. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Caldicot branch. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Quite satisfied, please don't close the Caldicot branch. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback for the Caldicot branch. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Took out a new 1 year fixed rate bond. Everything was explained perfectly in a relaxed, reassuring manner. Very good customer relations at the Newport - Caerleon Road branch. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Caerleon Road branch, we are so pleased that you had a good experience. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Great location, opening times, interest rates and passbooks!. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Always a friendly and efficient service. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you received a friendly and efficient service Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff member. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 20th December 2024
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Monmouthshire Building Society

In branch service review

5
Small, friendly, and good rates. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 19th December 2024
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Monmouthshire Building Society

In branch service review

5
Outstanding, informative, and a pleasure to deal with. Reviewed on: 9th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased that you had a positive experience. Response date: 17th December 2024
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Monmouthshire Building Society

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