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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,265 reviews, last reviewed 3rd Feb 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
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0%
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0%
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0%

Latest highest rating:

5

Sally and the Cardiff Branch team . Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on... Read more Reviewed on: 3rd February 2025
Ade W's avatar
Ade W

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1265)

Review of the Monmouthshire Building Society, Savings:

Helpful staff -very informative .

5
Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025
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Monmouthshire Building Society

In branch service review

5
Branch is close and very efficient. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Professional, friendly staff. Always excellent service. A pleasure to come into branch. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Always been helpful over the years. Reviewed on: 27th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

3
I have found it impossible to get online banking set-up. At the very end of my regular save I have discovered it operates calendar monthly and not from the date of my first deposit which was on the 19th. I assumed each month range from 19th to 19th. I discovered today that I have lost out on a lot of interest from the 1st of each month. I cannot find this in the T&Cs of the account. Reviewed on: 27th December 2024

Outstanding service

5
My husband and I were given service of the highest standard by both the lady and gentlemen who handled our enquiry when visiting the Abergavenny branch on Tuesday 10/12/24. They were a credit to your company. Reviewed on: 24th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following your visit to the Abergavenny branch, your comments will be shared with the team. Response date: 27th December 2024
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Monmouthshire Building Society

In branch service review

5
Service is excellent, staff are exceptional. Wonderful place to bank. Reviewed on: 23rd December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Always very friendly and helpful. Reviewed on: 23rd December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
I like the convenience of having a local, friendly branch. They are always there to help. Reviewed on: 23rd December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The reason I am opening this account is because the branch is local and I can deal with a real person. Reviewed on: 23rd December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Staff at Caldicot so friendly and helpful. Reviewed on: 23rd December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Caldicot branch. Response date: 16th January 2025
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Monmouthshire Building Society

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