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Monmouthshire Building Society: Savings reviews

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4.91

Based on 1,262 reviews, last reviewed 31st Jan 2025

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

7%

0%

0%

0%

Latest highest rating:

5

Great experience at Brecon branch Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1262)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5

Good and friendly staff, personal service, helpful approach. Reviewed on: 25th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

5

Very friendly and helpful staff. Reviewed on: 2nd November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 17th December 2024

In branch service review

5

I like dealing face-to-face with excellnt staff like Mandy and Nicola who are helpful, friendly and informative. Excellent to keep branch in high street. Reviewed on: 2nd November 2024

Reply from Monmouthshire Building Society Thank you for your positive feedback. Your comments will be shared with Mandy and Nicola. Response date: 17th December 2024

In branch service review

5

Friendliness of staff is superb. Reviewed on: 2nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024

In branch service review

5

Friendly, professional, helpful staff. Clean and tidy branch. Reviewed on: 2nd November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024

In branch service review

5

Always good, competitive rates compared to the banks. Could improve the online banking system though. Reviewed on: 1st November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 12th December 2024

In branch service review

5

I like that the Monmouthshire is nearby and the staff are friendly and helpful. The rates are higher at maturity too which is nice. Reviewed on: 1st November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024

In branch service review

5

Local and convenient with friendly staff. Reviewed on: 1st November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024

In branch service review

5

Good rates. Helpful agency and good variety. Reviewed on: 1st November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024

In branch service review

5

The Chepstow branch is incredibly helpful and very friendly. Reviewed on: 1st November 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024

In branch service review

5

I thought the staff were very helpful and explained the product well, and their interest rates were very competitive. Reviewed on: 1st November 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th December 2024

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