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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,364 reviews, last reviewed 6th Feb 2025
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025
Annette T's avatar
Annette T

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

very good communication staff know their job saving...

5
very good communication staff know their job saving rates very good all easy to set up Reviewed on: 16th November 2024
Andrae W's avatar
Andrae W
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 20th November 2024
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Monmouthshire Building Society

In branch service review

5
Use the branch and have just used the community room - great facility. Reviewed on: 27th January 2025

In branch service review

5
Friendly, informative, community minded. Reviewed on: 27th January 2025

In branch service review

5
Friendly open service and commitment to community. The meeting room is a fantastic space and is a huge asset to community groups. Reviewed on: 27th January 2025

In branch service review

5
It is wonderful to come into the branch and speak to Carol and Nina in person. They are so knowledgeable, helpful and caring. We wouldn't go anywhere else as we feel our money is safe and secure. Carol/Nina explain the products really well so we understand them fully. Reviewed on: 25th January 2025

In branch service review

5
It has been very useful to have face-to-face conversations about products. I very much value the fact we could come into the branch and that we could conclude business (not to be sent to complete online at home!). Reviewed on: 24th January 2025

In branch service review

5
I like the people working there, always ready to help and explain anything I don't understand, very helpful. Reviewed on: 24th January 2025

In branch service review

5
Dealing with pleasant and helpful staff. Office where we live. Reviewed on: 23rd January 2025

In branch service review

5
I like the high street presence and passbook. Reviewed on: 23rd January 2025

Fantastic customer service

5
I recieved fantastic customer service from Vicky and Angela at the Cardiff Branch. Both were extremely helpful and very knowledgeable about the different products and services available. Thank you. Reviewed on: 21st January 2025
Rebecca H's avatar
Rebecca H
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for our Cardiff branch. We are so pleased that you had a good experience. Your feedback will be shared with Vicky and Angela. Response date: 22nd January 2025
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Monmouthshire Building Society

In branch service review

5
Very good explains how my new account work and the staff very pleasant in their demeanour. Reviewed on: 20th January 2025

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