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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,676 reviews, last reviewed 26th Apr 2025
16% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Cardiff City Centre Excellent customer service from Karen in Cardiff Queen Street. Couldn't do enough to help. Thank you. Reviewed on: 26th April 2025
Amy C's avatar
Amy C

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
A H's avatar
A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1676)

Review of the Monmouthshire Building Society, Savings:

Help and understanding when you need it most

5
The staff at the Brecon branch were kind, considerate and helpful when I had to close my partner's account and open one in my name. They cancelled accounts and ISAs They dealt with probate details and the money was in my bank account in 24 hours Reviewed on: 22nd April 2025
Christine Thomas's avatar
Christine Thomas
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It is great to hear such positive feedback for the Brecon branch. Your comments will be shared with the team. Response date: 22nd April 2025
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Monmouthshire Building Society

In branch service review

4
Easy to make appointments at Caldicot branch. Offered hot drink on arrival and coffee is very nice. Interest rates could be improved slightly to be more competitive with other online-only banks and building societies. Reviewed on: 31st March 2025

In branch service review

5
There is always someone to talk to, and they are helpful. Reviewed on: 31st March 2025

In branch service review

5
To have a branch in my own town to be able to speak to people directly, online is OK but it's much better in person. Reviewed on: 31st March 2025

In branch service review

5
A savings debit card would make it faster and easier to geet cash out when you need it fast. Reviewed on: 29th March 2025

In branch service review

5
Very helpful and knowledgeable and courteous. Joanne was very friendly and explained services well. Reviewed on: 29th March 2025

In branch service review

5
Friendly staff who are willing to help. Open at hours I can get to, i.e. Saturday morning. Reviewed on: 29th March 2025

In branch service review

5
Customer service advisor helped with my queries, very professional and friendly. Reviewed on: 29th March 2025

In branch service review

5
Would like to get cash our of a cashpoint using a credit or deibt card. Reviewed on: 29th March 2025

In branch service review

5
Polite, helpful and always willing to help and give advice. Reviewed on: 29th March 2025

In branch service review

5
Local, friendly and courteous service on my doorstep. Reviewed on: 29th March 2025

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