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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1265 reviews)

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4.91

Based on 1,265 reviews, last reviewed 3rd Feb 2025

54% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Sally and the Cardiff Branch team . Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on... Read more Reviewed on: 3rd February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1265)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

The lady was most helpful and informative, also made a lovely cup of coffee. A pleasure to do business with. Reviewed on: 27th October 2023

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023

In branch service review

Can visit in branch with friendly, competent staff. Queries well dealt with. Reviewed on: 30th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024

In branch service review

Very helpful and informative. Friendly staff. Welcoming. Reviewed on: 30th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th October 2024

Great service at the Caldicot Branch.

The staff were very friendly and welcoming on arrival. They offered us tea and coffee! Not something you get at other building societies. I hadn’t made an appointment to set up an account but the branch manager made time for me and did it there and then himself, to save me from needing tocome back. I was very grateful. He explained everything in simple language and spent extra time answering my questions. I didn’t have all the information needed to set up the account but he made arrangements for me to securely phone it in later. I’m so happy that I can go into a branch and speak to someone. It’s why I decided on the Monmouthshire. Reviewed on: 29th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review following your visit to the Caldicot branch, we are so pleased that you received great service. Your feedback has been passed on to the team. Response date: 30th September 2024

In branch service review

Very helpful staff at my branch (Caerleon Road), could not wish for better. Reviewed on: 28th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caerleon Road branch. Response date: 28th October 2024

In branch service review

Keep doing what you are doing to help the customers. Reviewed on: 28th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

Cardiff branch

The experience in Cardiff branch was amazing, they made sure that all my details were up to date and ensuring the account was mine Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following a visit to one of our branches. Your feedback has been passed on to the Cardiff branch. Response date: 30th September 2024

In branch service review

Local - I like the though of investing in a local building society. Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

I like that you have an agent with an office in Hereford. Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

I like speaking to people face-to-face. Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024

In branch service review

Monmouth branch is where I go and they've always been very helpful, knowledgeable, quick and efficient. Reviewed on: 27th September 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Monmouth branch. Response date: 28th October 2024

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Monmouthshire Building Society: Savings reviews

54% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1265)

Monmouthshire Building Society Branch Review

In branch service review

In branch service review

Great service at the Caldicot Branch.

In branch service review

In branch service review

Cardiff branch

In branch service review

In branch service review

In branch service review

In branch service review

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