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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1364 reviews)

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4.91

Based on 1,364 reviews, last reviewed 6th Feb 2025

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1364)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Local branch. Friendly staff - professional service. Joanne and Morgan are always helpful. Reviewed on: 25th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joanne and Morgan. Response date: 28th November 2024

In branch service review

Passbooks are great as we don't use internet banking. Reviewed on: 18th October 2024

In branch service review

Fantastic staff, local and friendly. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024

In branch service review

I like the friendly atmosphere within the branch, Tess was fantastic and doing great with her training. Reviewed on: 18th October 2024

In branch service review

Very helpful and they are always updating information by post. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024

In branch service review

The staff are very helpful and considerate and help customers with their queries especially Jo, Kate and the rest of them all. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 22nd November 2024

In branch service review

The friendly and personable touch of this small branch is so lovely, and with knowledgeable, friendly staff always there to help and chat, so convenient. A joy to visit. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society.. Response date: 22nd November 2024

In branch service review

Staff are really friendly and helpful. Reviewed on: 18th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024

Service at Whitchurch .

Service at Whitchurch . Cardiff office excellent ! Reviewed on: 17th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are so pleased that you had excellent service at Whitchurch. Your comments will be passed on to the team. Response date: 17th October 2024

Friendly and easy account process

Simple appointment to close an older account and move it into a newer savings account. The rep helping me (Mandy Gizzi) was very polite, helpful, and patient so everything went smoothly. Reviewed on: 16th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review following your appointment. We are so pleased to hear your positive feedback. Your comments will be shared with Mandy. Response date: 16th October 2024

Good savings rates staff are easy to get on with.

Good savings rates staff are easy to get on with. Reviewed on: 16th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are so pleased that you have had a positive experience. Response date: 16th October 2024

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Monmouthshire Building Society: Savings reviews

32% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1364)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Service at Whitchurch .

Friendly and easy account process

Good savings rates staff are easy to get on with.

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