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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,265 reviews, last reviewed 3rd Feb 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
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0%
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0%
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0%

Latest highest rating:

5

Sally and the Cardiff Branch team . Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on... Read more Reviewed on: 3rd February 2025
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Ade W

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1265)

Review of the Monmouthshire Building Society, Savings:

Helpful staff -very informative .

5
Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025
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Monmouthshire Building Society

In branch service review

5
Always warmly welcomed by the ladies who are always happy to answer questions and give us the latest news on accounts etc. Wouldn't go anywhere else!!. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The customer service is exceptional. Very helpful and friendly staff. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, professional but personable. I dealt with Jo who was really helpful and very accommodating when I needed a quick appointment. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to Jo. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff and nothing is ever too much trouble. Reviewed on: 16th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Convenient locations and friendly/knowledgeable staff. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Chepstow staff are friendly, especially Jacquie. I like the face-to-face service. Good rates and opening times. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Personal service, face-to-face. I've been with them for over 50 years. Opening hours are good and Chepstow staff are really helpful. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

4
Fair interest rates, keeps the money secure. Friendly staff. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
Friendly and attentive staff, always helpful and knowledgeable with no problems arising. Reviewed on: 14th December 2024
Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 16th January 2025
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Monmouthshire Building Society

In branch service review

5
The team are very helpful, efficient and friendly. Easy service. The rates could be slightly higher. Reviewed on: 13th December 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave feedback. Response date: 16th January 2025
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Monmouthshire Building Society

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