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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,366 reviews, last reviewed 27th Feb 2025
39% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Good customer service and grate rats Good customer service and grate rats Reviewed on: 27th February 2025
Jonas R's avatar
Jonas R

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Wales25's avatar
Wales25
Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1366)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Very friendly, not just the lady who served and dealt with us but all the staff. Very modern, very efficient. Faultless service, Karen is a credit to your company. Coffee was great too. Thank you. Reviewed on: 26th January 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Karen. Response date: 6th February 2024
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Monmouthshire Building Society

In branch service review

5
I most like the personal touch. Staff are both knowledgeable and friendly. I trust them. Reviewed on: 18th January 2025

In branch service review

5
Staff are friendly, helpful and informative. Adele has explained everything thoroughly to me and is very pleasant. Reviewed on: 18th January 2025

In branch service review

5
Friendly, helpful staff members who I am able to access for information if I need. The personal service that is delivered at appointments is tailored to my needs. Reviewed on: 18th January 2025

In branch service review

5
Friendly and knowledgeable staff, and always attentive. Reviewed on: 17th January 2025

In branch service review

5
Very friendly and knowledgeable staff. Always willing to answer my questions. Reviewed on: 17th January 2025

In branch service review

5
There are no banks in the village and I love that Caldicot is local to me, the staff are friendly and no problems if I need to book an appointment where banks are online. Reviewed on: 17th January 2025

In branch service review

5
I'm nearly 90 and wanted to thank Neil at Caldicot for his excellent service dealing with the death of my son. Glad you have this survey for me to say how I feel. Reviewed on: 17th January 2025

In branch service review

5
Caldicot branch is local and friendly. Account opened there and then. Reviewed on: 17th January 2025

In branch service review

5
Great service from Debbie at Caldicot when opening a new account. Reviewed on: 17th January 2025

In branch service review

5
My dad introduced me to the Caldicot branch and I opened an ISA. Neil and the staff were really friendly and explained all I needed easily for me. Reviewed on: 17th January 2025

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