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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1260 reviews)

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4.91

Based on 1,260 reviews, last reviewed 12th Jan 2025

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Helpful staff -very informative . Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1260)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Liked - friendly and helpdul staff, made to feel comfortable, welcome coffee, knowledgeable staff and comfortable surroundings. Online ISA application easy but reliance on postal documentation for signature/start date of investment/start date of interest generation requires clarification and a faster process. Reviewed on: 8th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th April 2024

Helpful staff -very informative .

Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025

In branch service review

Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy and the Monmouth branch. Response date: 16th January 2025

In branch service review

Leave everything as it is, don't change anything. Friendly and comfortable at Chepstow, they are always nice to me. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 16th January 2025

In branch service review

Very friendly service in the Chepstow branch. Very convenient as I don't drive. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025

In branch service review

I use you because you are local being in Chepstow. I've been with you 32 years. Very friendly staff and I like that I can still come in face-to-face and pay cheques in. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 16th January 2025

In branch service review

Accounts with books and easy to talk to counter staff without feeling pressurised. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Branch is close and very efficient. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

Professional, friendly staff. Always excellent service. A pleasure to come into branch. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

Always been helpful over the years. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 16th January 2025

In branch service review

I have found it impossible to get online banking set-up. At the very end of my regular save I have discovered it operates calendar monthly and not from the date of my first deposit which was on the 19th. I assumed each month range from 19th to 19th. I discovered today that I have lost out on a lot of interest from the 1st of each month. I cannot find this in the T&Cs of the account. Reviewed on: 27th December 2024

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Monmouthshire Building Society: Savings reviews

40% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1260)

In branch service review

Helpful staff -very informative .

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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