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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1265 reviews)

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4.91

Based on 1,265 reviews, last reviewed 3rd Feb 2025

53% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Sally and the Cardiff Branch team . Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on... Read more Reviewed on: 3rd February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1265)

Review of the Monmouthshire Building Society, Savings:

Helpful staff -very informative .

Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are pleased to hear that it was easy for you to open a new ISA with the Society. Response date: 13th January 2025

Sally and the Cardiff Branch team .

Sally and her team at the Cardiff branch are amazing. Karen helped me today, and as with all the team members the service and assistance is always on point and great. They always keep me up dated about changes and how they are improving the service for customers - today we talked about the upcoming app. Reviewed on: 3rd February 2025

Always happy helpful staff.

Always happy helpful staff. So much better than banking online. They are always chatty and welcoming. Reviewed on: 3rd February 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we will share your positive feedback with the branch colleagues. Response date: 3rd February 2025

Friendly office staff in the Brecon office

Friendly office staff in the Brecon office Reviewed on: 1st February 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your feedback will be shared with the Brecon branch. Response date: 3rd February 2025

Great experience at Brecon branch

Zoe at the Brecon branch was efficient and helpful. The choice of account types is very good. As are the rates. Reviewed on: 31st January 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and the Brecon branch. Response date: 31st January 2025

Fantastic customer service

I recieved fantastic customer service from Vicky and Angela at the Cardiff Branch. Both were extremely helpful and very knowledgeable about the different products and services available. Thank you. Reviewed on: 21st January 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for our Cardiff branch. We are so pleased that you had a good experience. Your feedback will be shared with Vicky and Angela. Response date: 22nd January 2025

In branch service review

Mandy at the Monmouth branch has given me the best help and friendly, happy atmosphere, the place is happy and attentive. Reviewed on: 31st December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy and the Monmouth branch. Response date: 16th January 2025

In branch service review

Leave everything as it is, don't change anything. Friendly and comfortable at Chepstow, they are always nice to me. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 16th January 2025

In branch service review

Very friendly service in the Chepstow branch. Very convenient as I don't drive. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Chepstow branch. Response date: 16th January 2025

In branch service review

I use you because you are local being in Chepstow. I've been with you 32 years. Very friendly staff and I like that I can still come in face-to-face and pay cheques in. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Chepstow branch. Response date: 16th January 2025

In branch service review

Accounts with books and easy to talk to counter staff without feeling pressurised. Reviewed on: 27th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

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Monmouthshire Building Society: Savings reviews

53% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1265)

Helpful staff -very informative .

Sally and the Cardiff Branch team .

Always happy helpful staff.

Friendly office staff in the Brecon office

Great experience at Brecon branch

Fantastic customer service

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

There's still more to see!

Join Smart Money People

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