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Monzo: Business Account reviews

4.89
Based on 1,381 reviews, last reviewed 13th Jun 2025
48% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

This is my favourite bank! This is my favourite bank! Their customer support is excellent and they have cleverly helped me with 4 different fraud cases! They have refunded me fo... Read more Reviewed on: 13th June 2025
Eleni G's avatar
Eleni G

Latest lowest rating:

1

Tried paying HMRC, card declined. Tried paying HMRC, card declined. Had to use personal account, what's point of biz acc then? Reviewed on: 22nd April 2025
Drexy S's avatar
Drexy S

About this product

Monzo Business Account reviews (1381)

Review of the Monzo, Business Account:

Simple, manageable and modern

5
I’ve used monzo for few years now and past year used it for business! It’s slick modern and use ability is great! Reviewed on: 1st March 2022

I never get disappointed about monzo !

5
I never get disappointed about monzo ! They are the best! Reviewed on: 20th March 2025

Monzo does it better

5
Beautiful experience and I love Monzo Reviewed on: 20th March 2025

Easy to set up, amazing response times for customer...

5
Easy to set up, amazing response times for customer service, pots and tax pots have given me absolute clarity on business cash flow. Reviewed on: 19th March 2025

I recommend this solution for my clients and use it...

5
I recommend this solution for my clients and use it myself Reviewed on: 19th March 2025

It doesnt make me mad

5
It doesnt make me mad, and thats great Reviewed on: 19th March 2025

Good product bad fraud support

1
The core product is good and the app, with its digital focus is easy to use and fantastic for freelancers. The major problem with Monzo’s business offering is their lack of support for fraud. I had a terrible experience where not only was the fraud response slow but I had to go to the ombudsman to get my money returned. Reviewed on: 18th March 2025

Monzo helps me grow my budiness

5
Monzo provides me with the business service that assists me The big banks stop my business growing Reviewed on: 18th March 2025

Great customer onboarding journey

5
The process of setting up my business account was so easy and intuitive. I love the way it links to my personal account and I can switch between my personal and business account in the same app. Reviewed on: 18th March 2025

I am a sole trader, the Monzo business account makes...

5
I am a sole trader, the Monzo business account makes life so much easier! Reviewed on: 18th March 2025

Great app and feels very fast to carry out actions c...

5
Great app and feels very fast to carry out actions compared to older banks Reviewed on: 18th March 2025

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