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Monzo: Business account reviews

Name: Business account
Rating: 4.80 (2139 reviews)

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4.80

Based on 2,139 reviews, last reviewed 16th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

2 star

Latest highest rating:

5

I love monzo and it’s been the easiest transition to... I love monzo and it’s been the easiest transition to move my business account to them Reviewed on: 20th April 2026

Latest lowest rating:

1

Witholding my funds. Extremely poor experience with Monzo Business. My business changed ownership and a new director was appointed. Monzo contacted me claiming there was ... Read more Reviewed on: 16th September 2026

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About this product

Monzo have a business account that can be opened on the same day you apply for it.

With the Monzo business account, you have a range of options for making and receiving payments, there are tax and accounting tools and you can earn interest on your savings.

Monzo business account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2026

Awarded to the bank rated highest in UK customer reviews.

Monzo Business account reviews (2139)

Witholding my funds.

Extremely poor experience with Monzo Business. My business changed ownership and a new director was appointed. Monzo contacted me claiming there was no active director, despite me providing evidence that there was. I was then told that all I needed to do was add the new director as a user on the account and everything would be fine. I followed their instructions, but Monzo rejected the application and then decided to close the account anyway, refusing to provide any meaningful explanation despite the conflicting advice they had already given me. To make matters worse, once the account was closed, Monzo then said they could not release the remaining business funds to a new bank account because I was no longer the director and that the new director would need to deal with it. So they closed the account because of an issue surrounding the director, rejected our attempt to add that director when instructed to do so, and are now making it extremely difficult for the business to recover its own money. At this point it feels like Monzo are holding the business's funds hostage. The communication has been contradictory from start to finish, and getting a straightforward resolution has been unnecessarily difficult. I would not recommend Monzo Business based on this experience. Reviewed on: 16th September 2026

STAY AWAY FROM MONZO PLEASE!

STAY AWAY FROM MONZO PLEASE!!! I am extremely disappointed with the way Monzo has handled my situation. This has been one of the worst banking experiences I have dealt with. Funds were transferred from my other business account specifically to cover an urgent hospital bill and transportation to and from my hospital appointment. Monzo blocked access to the funds without giving me any clear explanation of when they would become available. I explained to Monzo staff on the phone that I was due to attend hospital for a procedure and that withholding access to my money was putting my appointment in jeopardy. I made the urgency and consequences very clear, but my pleas appeared to fall on deaf ears. With no access to the money I had transferred for transportation, I was left having to walk miles to the hospital and back. As if that were not distressing enough, I returned home expecting some indication that my funds would finally be released, only to be informed instead that Monzo intended to close my account and that I could potentially be waiting weeks for my own money to be returned. This is not simply about inconvenience. When a customer tells you that access to their own funds is directly affecting their ability to attend a hospital procedure, there should surely be some recognition of the seriousness and urgency of the circumstances. MONZO — WHERE IS THE COMPASSION? I understand that banks have regulatory and security obligations and may sometimes need to restrict accounts or investigate transactions. What I cannot understand is why a customer facing an urgent situation should apparently be left without meaningful information, a clear timeframe, or an effective way of addressing the immediate consequences. I have documented the chronology of what happened, including my communications with Monzo, and have escalated the matter through the appropriate channels and to my MP. MONZO HAS STILL NOT RELEASED MY FUNDS WITH NO EXPLANATION!! Scamming the sick and vulnerable. Reviewed on: 4th September 2026

I'll see if it deals with Bitcoin/International Bank...

I'll see if it deals with Bitcoin/International Bank Accounts Reviewed on: 3rd May 2026

I love monzo and it’s been the easiest transition to...

I love monzo and it’s been the easiest transition to move my business account to them Reviewed on: 20th April 2026

grate lovett so much thank you

grate loved it so much i didn’t get my 25€ free Reviewed on: 19th April 2026

Opened my self employed adventure with monzo busines...

Opened my self employed adventure with monzo business and it’s been such an easy ride, especially with xero integration Reviewed on: 18th April 2026

Good service and excellent app !

I am a Monzo customer since a good few years. I have 3 business account with them and I am really happy with the service and monzo app which is very easy to use and very straightforward. Highly recommend ! Reviewed on: 16th April 2026

Monzo for business

Easy to set up. Clear pricing for paid accounts, invoicing options available. Reviewed on: 16th April 2026

I think the Monzo App is very user-friendly

I think the Monzo App is very user-friendly and quite intuitive. I love the pot feature where I can decide to automatically put a percentage of any income into these pots. Reviewed on: 14th April 2026

Amazing business services

We use mono for business and we love it, everything you need in 1 place. Their auto tax pits are a real help for any small business. Reviewed on: 13th April 2026

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