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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14854 reviews)

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4.92

Based on 14,853 reviews, last reviewed 5th Feb 2025

20% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Awesome bank then and now. Awesome bank then and now. Always innovating and improving. The premium account is amazing value for money. Reviewed on: 5th February 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14854)

Review of the Monzo, Current Account:

I have a standard account with Monzo.

I have a standard account with Monzo. I don’t pay for any extras and I find it really easy to use. I like how easy and simple the layout is, and being able to quickly transfer money and just being able to move your money around so easy. It’s so simple to pay other people as well, and I really like the “pots” feature. Reviewed on: 16th May 2024

It is great, Monzo is so easy to use and interact with.

It is great, Monzo is so easy to use and interact with. Will definitely reccomend to anyone Reviewed on: 18th April 2024

It was gd but some time you guys enable to solve the...

It was gd but some time you guys enable to solve the issues Reviewed on: 18th April 2024

Intuitive and fun to use!

Monzo is so easy to set up, and its platform is so intuitive and easy to use! It's not clunky and it's not boring to look at either - they've somehow made banking more enjoyable. Almost everything can be handled via the app which is great because waiting for ages on hold is not ideal. Reviewed on: 18th April 2024

Great help, online is a bit tricky but seems to...

Great help, online is a bit tricky but seems to be ok Reviewed on: 17th April 2024

Great customer service, always there to help you.

Great customer service, always there to help you. I can't recommend them enough Reviewed on: 17th April 2024

Wry caring and thoughtful to my needs

Wry caring and thoughtful to my needs Reviewed on: 17th April 2024

Fantastic stuff - easy to use, versatile and helpful.

Fantastic stuff - easy to use, versatile and helpful. Reviewed on: 17th April 2024

I wasn't sure about Monzo at all but when I spoke to...

I wasn't sure about Monzo at all but when I spoke to one of the representatives they talked me through the whole process and I am so glad I now have a Monzo account. Reviewed on: 17th April 2024

Innovative, helpful, flexible and socially responsible

Monzo was the bank of choice when I came to UK. I had a job, was living in an Airbnb but no bank would have me without a fixed abode. No landlord would have me without payslips. My job could not pay me without a bank account. It was a catch 22 until I heard about Monzo. 5+ years later I have a great career, stable finances and I'm settled in the country, all thanks to Monzon's help and flexibility. Oh and they care about social impact too, which I know because I was part of a panel of theirs to brainstorm together on how to help customers in domestic abuse situations. All the staff are extremely passionate about what they do Reviewed on: 17th April 2024

Probably the best banking app i've used.

Probably the best banking app i've used. Clear as to where everything is. Nice and easy to set up and verify. The pots are a great idea, as is the ability to split bills. Reviewed on: 17th April 2024

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