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Monzo: Current Account reviews

4.92
Based on 15,373 reviews, last reviewed 21st Feb 2025
4591% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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1%

Latest highest rating:

5

Awesome all round experience. Awesome all round experience. Easy to open, easy to run. And Monzo flex makes owning a credit card responsibly and ethically so effortless Reviewed on: 21st February 2025
Rufai K's avatar
Rufai K

Latest lowest rating:

1

No Longer Trustworthy or Reliable I switched to Monzo for full banking, drawn in by the promises of a modern, trustworthy service. In the past, I believed they were a forward-thinking ... Read more Reviewed on: 17th February 2025
Matthew C's avatar
Matthew C

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (15373)

Review of the Monzo, Current Account:

Easy to use and convenient

5
The most user friendly and straight-forward fintech there is, you can even withdraw your salary a day earlier! Reviewed on: 15th March 2023

Very good bank.

5
Very good bank. Feels safe and great customer service Reviewed on: 12th February 2025

Best account used in England so far

5
Best account used in England so far Reviewed on: 12th February 2025

Intuitive, simple & informative

5
Of all the different banks I’ve used, Monzo is easily the most intuitive service to use. Simple, friendly & informative. Reviewed on: 12th February 2025

Useful card to have especially for quick transfers a...

4
Useful card to have especially for quick transfers and paying restaurant bills with friends. Interest rate on savings keeps going down. Reviewed on: 12th February 2025

Great customer service.

5
Great customer service. Brilliant app and very easy to use. Easy to pay people and request payment. Easy to move money around between pots, savings, joint account and personal accounts. Getting paid early and using Flex benefits to manage cashflow are fantastic. Nothing better than Monzo in the market in my opinion, and I have tried many of them. Reviewed on: 12th February 2025

Great stuff.

5
Great experience- I haven’t used customer service but user design and policy/decision transparency has always been excellent Reviewed on: 12th February 2025

Helping you understand money better

5
Easy to use. Great user experience on thw app. They encourage saving and having good money sense. Reviewed on: 12th February 2025

Really good design and experience for someone with A...

5
Really good design and experience for someone with ADHD and love being able to see so clearly my financial situation. All the added benefits are also really helpful and love the Max plan. Reviewed on: 12th February 2025

I now enjoy banking. Just awesome!

5
With Monzo, I am finally happy with the concept of banking. I have become more aware of my spending without it feeling like a chore. I enjoy the clarity of terms and conditions, which for the first time, in my banking life, I fully understand and feel are written for me to be aware of terms and conditions, not to drown me in jargon. I have once been scammed on both my Monzo and my then regular bank card. Monzo‘s investigation, and straightforward questioning made me feel valued andlistened to, but also held accountable in an adult way. The other bank just cancelled my card and never refunded the amount, not bothering about the issue. I love how easy the app is to use, and the innovation that is baked into it. I love the flexibility, and the fact that I’ve been able to open an account for my under 16 and that I get to educate her about banking so she can make informed choices, hopefully earlier in life than me. I have, a few years into my Monzo account, stop banking with traditional and very backwards thinking banks, and couldn’t be happier with my choice, many years on. Monzo make it very engaging to bank with them with some incentives and challenges which are fun to take part in. I believe I can credit Monzo with getting me out of debt without patronising me, but being there to support me when I needed some further help, and for making me enjoy banking and saving, which means I’ve completely turned around my attitude to money. Reviewed on: 12th February 2025

User-friendly

5
Monzo is my main bank account since 6 years now. I was nicely surprised how easy it was to open an account with them, more likely because I'm French and at the time was Au Pair and had no idea a bank like Monzo excited. All service is top-rank and I always recommend it to my friends/colleagues. Reviewed on: 12th February 2025

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