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Monzo: Current Account reviews

4.92
Based on 14,853 reviews, last reviewed 24th Jan 2025
56% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

5

It's been well so far. It's been well so far. Haven't really done much with Monzo but it seems good so far. I can't really stand firm for their security due to rumour on tik... Read more Reviewed on: 24th January 2025
Uchechukwu C's avatar
Uchechukwu C

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14853)

Review of the Monzo, Current Account:

Excellent all round.

5
What can I say, the app works, the card works, the account has cool features, flexing payments, managing direct debits etc. So much nicer than my high street banking apps. Hopefully they will do mortgages soon as well ... Reviewed on: 1st June 2023

Great customer service, always there to help you.

5
Great customer service, always there to help you. I can't recommend them enough Reviewed on: 17th April 2024

Wry caring and thoughtful to my needs

5
Wry caring and thoughtful to my needs Reviewed on: 17th April 2024

Fantastic stuff - easy to use, versatile and helpful.

5
Fantastic stuff - easy to use, versatile and helpful. Reviewed on: 17th April 2024

I wasn't sure about Monzo at all but when I spoke to...

5
I wasn't sure about Monzo at all but when I spoke to one of the representatives they talked me through the whole process and I am so glad I now have a Monzo account. Reviewed on: 17th April 2024

Innovative, helpful, flexible and socially responsible

5
Monzo was the bank of choice when I came to UK. I had a job, was living in an Airbnb but no bank would have me without a fixed abode. No landlord would have me without payslips. My job could not pay me without a bank account. It was a catch 22 until I heard about Monzo. 5+ years later I have a great career, stable finances and I'm settled in the country, all thanks to Monzon's help and flexibility. Oh and they care about social impact too, which I know because I was part of a panel of theirs to brainstorm together on how to help customers in domestic abuse situations. All the staff are extremely passionate about what they do Reviewed on: 17th April 2024

Probably the best banking app i've used.

5
Probably the best banking app i've used. Clear as to where everything is. Nice and easy to set up and verify. The pots are a great idea, as is the ability to split bills. Reviewed on: 17th April 2024

4 years of ok with a bank

5
I am using monzo for the last 4 years and I love the fact that I can handle my money my self. With the pots, i am able to forecast and anticipate. I have subscribed a month ago to the credit card and it is super easy to use amd to follow up. Reviewed on: 17th April 2024

Monzo has become an essential part of my life

5
I've been a Monzo customer for 5 years now and it has become an essential part of my life. From sorting my salary into pots, to the Flex credit card, to checking my credit score and even investing, it offers everything I want from a bank. I recommend it to everyone I know, both for how easy it is to use and also how more people I know being on it enhances my experience through being able to split purchases or meals out easily. Whenever I've had a problem with my account I've been able to use their in-app support chat to resolve it very quickly and their software updates only continue to make the experience better. Reviewed on: 17th April 2024

Booming bank

5
Been with them from the get go and love it Reviewed on: 17th April 2024

Monzo is convenient

5
Monzo is not a complex banking facility it is convenient and easy to use. I usually send money internationally and it arrives quick to the international accounts. I have referred a friend to it before and she loves it just as much Reviewed on: 16th April 2024

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