Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 17,088 reviews, last reviewed 14th Apr 2025
72000% increase in 5 star reviews
in the past 90 days
175% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very convenient, loved all the features Very convenient, loved all the features Reviewed on: 14th April 2025
Peter E's avatar
Peter E

Latest lowest rating:

1

Poor support Horrendous customer support, had to wait for weeks to get my account unlocked. Took away all my money and uninstalled Reviewed on: 13th April 2025
Trent's avatar
Trent

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17088)

Review of the Monzo, Current Account:

Love my Monzo

5
Whenever I've had an issue it gets immediately resolved in a friendly way via the chat feature. I love the user experience and interface - no bank has matched this in terms of being able to easily track where you money goes each month and it also makes investing via the app simple with explainers and videos Reviewed on: 11th April 2025

Best. Bank. Ever.

5
Monzo's clear and simple user interface and range of additional features and data make banking simple and rewarding. Reviewed on: 14th April 2025

Best ever service ...

5
Excellent service and received replacement card the next day Reviewed on: 14th April 2025

Excellent app service - great savings and current ac...

5
Excellent app service - great savings and current account product Reviewed on: 14th April 2025

My go-to bank

5
I have been using Monzo for my day-to-day banking for the past 4 years. I love how easy it is to request money, split bills, create savings pots and budgets. Plus it has a fun element to it, which makes it stand out form the other banks. Customer service, so far has always been helpful. Reviewed on: 14th April 2025

Monzo makes money easy

5
Extremely accessible banking - everything is at your fingertips and it’s a one stop shop for current accounts as well as investments, savings, and is fun to use. I don’t dread opening the app as I always have done with other banks, and I love it so much that even my 14 year old sister has got an account now to give her some financial freedom and financial literacy exceeding what I had at that age. Couldn’t praise them more. Reviewed on: 14th April 2025

I’ve been with Monzo since the beginning and they co...

5
I’ve been with Monzo since the beginning and they continue to provide a truly customer focused product and I’ve never had reason to be frustrated with them in all that time. Reviewed on: 14th April 2025

Great experience and user friendly

5
Great experience and user friendly Reviewed on: 14th April 2025

Just a girl, trying to save

5
A few years ago I saw a trend for saving money in wallets for specific purposes, I tried it one or two months and hate taking cash out and keeping it all at home, it didn't feel safe. Enter Monzo. The Pots feature is amazing, I have been able to save and keep it separate (and locked until a specific date if required) from my everyday saving. I am also a "Perks" customer, so I pay an affordable premium every month and am able to customise my spending categories, I have virtual cards for pots that I spend out of (making it quicker at the till/fuel station), a weekly Greggs treat, an annual Railcard, and so many more! I haven't had to use Monzo's customer service so I put this as neutral, however saying that, I have been able to find everything I need in the app or I've been able to find answers online to any questions. I highly recommend Monzo to anyone interested in saving money, the features are brilliant, it helps the do a referral bonus too! Reviewed on: 14th April 2025

Easy to apply.

5
Easy to apply. Easy to use and never had an issue with it. Always reliable and the app works perfectly. Love the feature to get paid one day early. I am a member since 2020 and I love it. Reviewed on: 14th April 2025

Everything works and works very well.

5
Everything works and works very well. From starting with a basic account for transferring money with friends I now use it as my main account and have moved to open a business, joint, and two childrens’ accounts too Reviewed on: 14th April 2025

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products