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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14852 reviews)

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4.92

Based on 14,852 reviews, last reviewed 15th Jan 2025

67% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo has a good apps and services Monzo has a good apps and services Reviewed on: 15th January 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14852)

Review of the Monzo, Current Account:

Brilliant bank for budgeting

Really changed the way I budget and Monzo have helped me save a lot more than I used to. Innovative features like Get Paid Early, Bills Pots and other savings pots are so helpful. Brilliant bank! Reviewed on: 11th November 2019

I have had multiple issues in terms of cancelling pa...

I have had multiple issues in terms of cancelling payments I have requested to be cancelled multiple times, but aside from that no issues. Reviewed on: 15th October 2024

Great online bank

Easy customer experience on app, can get paid early on app and get wages a day early which is the best Reviewed on: 14th October 2024

Everything I need in one Place!

Everything I need in one Place! I love the Monzo current account as it shows me exactly where I'm spending my money, it allows me to put spend triggers in place for money management, I have seperate pots for specific spending and savings. It also lets me set goals of what I want to achieve -it's allowed me to manage my money effectively! I love it Reviewed on: 14th October 2024

Easy to use

This bank is much more convenient than the high street bank for daily use Reviewed on: 10th October 2024

Great rates, minimal fuss

Great rates, minimal fuss with setting up accounts, savings lots, making transfers, budgeting and travelling abroad. Finally a bank that is customer focused. Reviewed on: 10th October 2024

Very good experience

Very good experience because very good Reviewed on: 13th September 2024

Most modern banking app out there

The best banking app I have used - particularly the budgeting features and the customization of savings pots. Reviewed on: 10th September 2024

Absolutely amazing app

Absolutely amazing app and is my go to for paying friends and dividing up costs and bills between people Reviewed on: 9th September 2024

Disappointing Customer Service Experience with Monzo

Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

Great for travel and tracking spending

Really useful app, especially when travelling of looking to track your spending. Reviewed on: 4th September 2024

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