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Monzo: Current Account reviews

4.92
Based on 14,850 reviews, last reviewed 29th Jan 2025
40% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app App has some really great features and makes it super easy to keep track of transactions and savings. I love that I’m able to do “loose change” round ... Read more Reviewed on: 29th January 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14850)

Review of the Monzo, Current Account:

Great bank and excellent customer service

5
Great bank and excellent customer service Reviewed on: 14th January 2025

Gives hope among all the British personal banking

5
Monzo is a breath of fresh air among all the old, stiff barely useful banking apps, providing so much flexibility without necessity of contacting anyone, furthermore going to an actual branch. Credit score updates, cashback, requesting money from friends and finding them by phone number, flex loans — incredibly handy. Reviewed on: 15th April 2024

Amazing!

5
Amazing! Life has been easier since I switched to monzo, everyone should have an account and use it to as their daily bank because it’s so helpful and I’m now just writting more and more because of the dumb review amount needed Reviewed on: 15th April 2024

Easy and intuitive mobile app to use.

4
Easy and intuitive mobile app to use. Unlike how easily I can transfer money between pots and the accessibility options offered by the savings pots. The adjustable overdraft has also been a great asset. Reviewed on: 15th April 2024

Good Bank.

5
Good Bank. Have had no issues and always available through chat if you need anything. Would and do recommend people to Monzo Reviewed on: 15th April 2024

User Friendly

5
The banking app is so easy to use and top up. I especially love that you can instantly split a cost with someone at the click of a button and think the 'Shared tab' function is genius for people who live with someone but don't have a joint account. The initial thing that made me try Monzo was the free uses abroad but there's so much more to it. I recommend it to everyone! Reviewed on: 15th April 2024

Monzo is so easy to use, I keep recommending this fo...

5
Monzo is so easy to use, I keep recommending this for everyone! Reviewed on: 15th April 2024

Incredible and fast response to fraud incident

5
I had money taken from my account which I discovered immediately through Monzo alerts. I was on a long car journey at 6pm on a Friday evening when this happened. I contacted Monzo through their app and they were able to resolve most of the issue within a couple of hours. Incredible customer service and hugely reassuring. I recommend them to everyone. Reviewed on: 15th April 2024

Good experience.

5
Good experience. Easy to use app and quick customer service. Only down side is hidden maximum amounts for transactions and slow process to have larger amounts agreed. Reviewed on: 15th April 2024

Excellent Current Account!

5
Excellent Current Account! The best app around, loads of cool features, and only getting better. Reviewed on: 15th April 2024

I just love everything about them!

5
I just love everything about them! Reviewed on: 15th April 2024

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