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Monzo: Current Account reviews

4.92
Based on 14,852 reviews, last reviewed 15th Jan 2025
67% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo has a good apps and services Monzo has a good apps and services Reviewed on: 15th January 2025
Nathaniel P's avatar
Nathaniel P

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (14852)

Great app, so easy to keep on top of my spending.

5
Great app, so easy to keep on top of my spending. Reviewed on: 15th April 2024

Straightforward and user-friendly!

5
Monzo is so easy to use, straightfoward and their customer service is fast and reliable. I like how if your issue doesnt get solved, they also put you through the complaint team instead of just sweeping it under the rug. Reviewed on: 15th April 2024

Excellent customer service

5
Really quick, simple and helpful customer service. Never wait more than a few minutes and a human will always help with good advice. Great app too. Reviewed on: 15th April 2024

Monzo are ahead of the kurb

5
Monzo are ahead of the kurb they demonstate the fundementals of a modern bank Reviewed on: 15th April 2024

I now bank everything with Monzo

5
I have a joint, current and savings account with Monzo. It’s quick, easy, efficient and transparent. The notifications to move money and ensure I stay within spendings and budget is unlike my old Natwest account. I highly recommend Reviewed on: 15th April 2024

Monzo is a very helpful digital bank with easy trans...

4
Monzo is a very helpful digital bank with easy transfer UX Reviewed on: 15th April 2024

An intuitive app, easy to navigate FAQs/custom suppo...

5
An intuitive app, easy to navigate FAQs/custom support & amazing to use both in UK and abroad. Reviewed on: 15th April 2024

I highly recommend Monzo as a banking service for...

5
I highly recommend Monzo as a banking service for its exceptional value and seamless functionality. Applying for an account is effortless, and once onboarded, the app works flawlessly. Its regular updates ensure that users always have access to the latest features and security enhancements. Overall, Monzo provides an excellent banking experience with no significant issues to report. Reviewed on: 15th April 2024

Gives hope among all the British personal banking

5
Monzo is a breath of fresh air among all the old, stiff barely useful banking apps, providing so much flexibility without necessity of contacting anyone, furthermore going to an actual branch. Credit score updates, cashback, requesting money from friends and finding them by phone number, flex loans — incredibly handy. Reviewed on: 15th April 2024

Amazing!

5
Amazing! Life has been easier since I switched to monzo, everyone should have an account and use it to as their daily bank because it’s so helpful and I’m now just writting more and more because of the dumb review amount needed Reviewed on: 15th April 2024

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