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Monzo: Current Account reviews

4.92
Based on 15,341 reviews, last reviewed 15th Feb 2025
3153% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Fine when it works, hard to get help when it doesn’t. Fine when it works, hard to get help when it doesn’t. Some features are free with competitors but packaged accounts are good value. Definitely still i... Read more Reviewed on: 15th February 2025
Theurpert's avatar
Theurpert

Latest lowest rating:

1

Frozen my card for no reason. Frozen my card for no reason.. waited and still waiting since a week… have no access to my money. I asked then if they needed anything from my side an... Read more Reviewed on: 14th February 2025
Fiza's avatar
Fiza

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (15341)

Review of the Monzo, Current Account:

Really useful app

4
Great app. Customer service is shocking though Reviewed on: 13th January 2023

Great experience and makes banking so much easier.

5
Great experience and makes banking so much easier. Reviewed on: 9th February 2025

Wonderful bank with many great features.

5
Wonderful bank with many great features. Reviewed on: 9th February 2025

Monzo is great

5
Monzo is great, you can use your card aboard without any extra charge and also you can get a kids account. Another option is Cashback, which you can save and withdraw when you need the money. Reviewed on: 9th February 2025

Easy and Reliable Banking

5
Monzo has been a great banking experience for me. The app is user-friendly, with real-time notifications and budgeting tools that make managing my finances so much easier. I also appreciate the transparency and ease of customer support. Overall, a reliable and modern banking option! Reviewed on: 9th February 2025

Great Bank

5
Love my account, everything I need and easy to navigate and use Reviewed on: 9th February 2025

Excellent service delivery

5
Monzo bank is without a doubt one of the best banking platforms with its fully functional and highly modernised banking App that provides its customers with an easier experience while navigating the App. Reviewed on: 9th February 2025

I am speechless.

5
I am speechless. Monzo bank is absolutely spot on with their services; from customer service to delivery of products to the online app. I can’t seem to fault them for anything. Easy to use and understand app. Reviewed on: 9th February 2025

Excellent customer service, proactive in fixing issu...

5
Excellent customer service, proactive in fixing issues and reliable app Reviewed on: 9th February 2025

Best bank I’ve ever been with.

5
Best bank I’ve ever been with. Forward thinking and great features. Reviewed on: 9th February 2025

Fantastic bank.

5
Fantastic bank. I’ve really found this to be the smartest bank I’ve ever used, having banked with high street banks before, this is by far the best. The predicted spending feature is amazing, helping me keep on top of all of my outgoings. That, combined with the ability to see where you have spent all month, really helps me to budget and cut back where I can. I’ve saved more money than ever before with Monzo, and I love the addition of being able to create savings pots (especially the ones you can lock so you can’t just dip into them). I move all my money to Monzo now and have used this as my sole bank account for the last year now, and it’s been the best decision I made with my banking. Also love the cashback incentives, they’re actually relevant and useful! Reviewed on: 9th February 2025

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