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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19407 reviews)

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4.85

Based on 19,407 reviews, last reviewed 26th May 2026

25% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really easy to use. Really easy to use. Comes in handy for putting cash in account. No need to go to a branch you can just do it at your local store with pay point machin... Read more Reviewed on: 26th May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19407)

Best decision I made

I changed for Monzo 2 years ago, and that’s the best decision I made. Any questions or issues I had was sorted in a fast way on the chat. Since Monzo premium was introduced I was delighted to be part of. It’s a great bank Reviewed on: 13th April 2021

Easy to use

Great and easy to use app; good customer support and best design for a bank app! Reviewed on: 13th April 2021

Best Bank!

App is great, don't ever need to go into a branch and amazing customer service! Reviewed on: 13th April 2021

Best online bank ever

Monzo has great customer service agents who do their best to solve problems quickly. The online bank is extremely easy to use and everything is straightforward. Would definitely recommend them as an alternative to high Street banks. Reviewed on: 13th April 2021

Amazing

Perfect, no complaints, no issues, extremely convenient Reviewed on: 13th April 2021

Blows away regular banks

When I first got introduced to Monzo, it was just night and day compared to my previous bank. As soon as your card is accepted on a terminal, you get a notification from the app immediately. With old banks, you are lucky to see your transaction within a day. Their customer support is great too, needed to transfer 10k+ to my NS&I account and the support rep very quickly gave me the ability to transfer extra funds. Best feature is being able to create shared tabs for me, this allows me and my partner to automatically split our rent and utility bills and see them all in one place. Reviewed on: 13th April 2021

Absolutely fantastic.

Brilliant bank. Brilliant customer service and so simple! I wouldn’t change. Reviewed on: 13th April 2021

The best bank I have had!

Love the fact everything is instant you can see what you have spent and come in straight away. You can also have you savings all in one place. And i can us it abroad with out lots of extra charges! I got the teenager kids on it to show them there spending - which is also gives you a year over view so it puts it in to perspective of what they have spent! Simply awesome! Reviewed on: 13th April 2021

awesome bank

Monzo have changed the game. They make banking fun and intuitive and move the control back to consumers Reviewed on: 13th April 2021

Everything at your finger tips.

Fantastic bank, attention to detail is second to none. Decision making happens in an instant when applying for a product. The perks the company offer are great l, the all is amazing. There is nothing I don't like about Monzo and lots I don't like about all other banks I have used. Reviewed on: 13th April 2021

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