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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14852 reviews)

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4.92

Based on 14,852 reviews, last reviewed 15th Jan 2025

67% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo has a good apps and services Monzo has a good apps and services Reviewed on: 15th January 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (14852)

So easy to use - i particularly enjoy the pots and b...

So easy to use - i particularly enjoy the pots and being able to pay direct debits from them Reviewed on: 12th April 2024

Caring about special assistance requests - ADHD

Monzo have dealt swiftly and professionally to a special assistance request I made to accommodate my ADHD preference for calls vs chat when dealing with customer services and provided a full reply. Reviewed on: 12th April 2024

Monzo are a fantastic bank that understand real people.

Monzo are a fantastic bank. They understand how real people want to bank and they accommodate perfectly. Their solutions and products are effortless to use and apply for. The pots idea in particular is amazing. I use it to separate out my outgoings throughout the month, ensuring I always have enough to pay my bills, from my regular spending money. I’m never surprised by anything anymore, everything is accounted for and sorted neatly. Reviewed on: 12th April 2024

From starting when I enter UK my first Bank is Manzo...

From starting when I enter UK my first Bank is Manzo I am really very happy to use I was fully satisfies Reviewed on: 12th April 2024

better than sliced bread

Monzo changed the way I viewed the banking world. Rather than the mundane, boring, grey world of finance, they injected colour and laughter and made me confident in my own money matters. I feel valued as a customer and that I can receive any help along the way (which isn’t written in any form of gibberish) Reviewed on: 12th April 2024

Fantastic app usability, easy to navigate and unders...

Fantastic app usability, easy to navigate and understand Reviewed on: 12th April 2024

Actually funny on socials

Very helpful and user freindly and offer great products in a really accessible manner. Feel like you are able to save/invest with customer interest at heart and with little prior knowledge. Also have safety nets every step of the way. Actually funny on socials too. Reviewed on: 11th April 2024

Great app

Very user friendly app with a fun design. I love the pot function, and super handy when it comes to splitting bills. I now spend most of my time abroad, and I wish other countries had the equivalent of Monzo! Fast customer service too. Reviewed on: 11th April 2024

Easy to use, great for budgeting

It's super easy to use, and the ability to track spending against my target has been really helpful for managing my budget. The round up on spending has helped me save towards a holiday and build my rainy days pot. Reviewed on: 11th April 2024

Been with them for over 5 years

Honestly they are just a brilliant bank - I love the pots and how easy the app is to use. Everything from the brightly coloured card through to the images you can select for the pots is just well thought through. Every time I see someone use a Monzo card I feel like we're in a cool club where we picked the best bank and that's impressive to make you feel that way with banking aha! Whenever I've had a query they are quick to respond and genuinely just seem like they care and value you as a customer. I'm currently saving for a wedding and the interest rates too are deffo not to ignored. Basically I'm a fan overall. Reviewed on: 11th April 2024

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