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Monzo: Current Account reviews

4.92
Based on 17,220 reviews, last reviewed 21st Jun 2025
76% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo is easy to use, excellent service and makes ba... Monzo is easy to use, excellent service and makes banking simple Reviewed on: 21st June 2025
Alice Till-Carty's avatar
Alice Till-Carty

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025
Sol 's avatar
Sol

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17220)

Just an amazing bank, It has everything you need.

5
Just an amazing bank, It has everything you need. Reviewed on: 9th April 2025

easy app to navigate with really helpful and quick c...

5
easy app to navigate with really helpful and quick customer service that runs in the app ( no having to call and sit on hold for hours). Great when traveling abroad too. Use as my main bank account and couldnt fault my Monzo experience at all. Reviewed on: 9th April 2025

They are awesome and super accessible as well as fri...

5
They are awesome and super accessible as well as friendly and modern Reviewed on: 9th April 2025

It just works, binned my high street bank 5 years ago.

5
It just works, binned my high street bank 5 years ago. I need more pots though, guys. I would upgrade my account to get more! Reviewed on: 9th April 2025

Froze our card

2
Froze my husband's card for absolutely no reason. Not expected behavior. Can do much better. Reviewed on: 9th April 2025

Customer service is as bad as it can get

1
Horrible support to customers. It's always generic answers and they barely provide any resolution in time. Going back to my traditional bank account. Reviewed on: 9th April 2025

Genuinely modern banking tech.

5
Genuinely modern banking tech. Always banked with Halifax and barclays and Monzo is such a breeze in comparison. Easy to use apps, flexible finance options, easy to use abroad. Good savings rates. Reviewed on: 8th April 2025

It’s just so easy.

5
It’s just so easy. Even my grandma uses it with ease. Reviewed on: 8th April 2025

Great app to manage finances.

5
Great app to manage finances. Good opportunities to save money with great %. Easy to use, up to date with notifications. Secure bank! Reviewed on: 8th April 2025

Monzo the best

5
Love the monzo app and features it’s the best Reviewed on: 8th April 2025

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