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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14852 reviews)

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4.92

Based on 14,852 reviews, last reviewed 15th Jan 2025

67% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo has a good apps and services Monzo has a good apps and services Reviewed on: 15th January 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (14852)

I talk to everyone I know about Monzo.

I talk to everyone I know about Monzo. I love that they have changed the entire banking industry, and their customer service is amazing Reviewed on: 12th April 2024

The app is quite good, lots of functionality.

The app is quite good, lots of functionality. Only issue I had with them is that when my credit card was compromised they wanted to charge me £50 to replace it. Reviewed on: 12th April 2024

My Favourite Bank :)

I have had a Monzo current account since 2017 and it’s now my primary account. Couldn’t be without it! The savings pot feature has always been handy, you can search all transactions from retailers with ease, send money with ease (especially to another Monzo account), the benefits go on. Easiest most transparent bank account I have, and I have 5! I also have a Monzo savings account with a decent interest rate. Customer service feature isn’t as quick as it once was but I guess they have millions of users now so can’t reply to everyone quickly. But won’t deter me from good old Monzo! Could write more but it’ll start to look like I work for them… Reviewed on: 12th April 2024

Absolutely love Monzo.

Absolutely love Monzo. Transformer my financial life for the better. Put me very firmly in control of my finances across accounts. Reviewed on: 12th April 2024

They checkin with you and offer support.

They checkin with you and offer support. Reviewed on: 12th April 2024

I have recently left Monzo after years.

I have recently left Monzo after using it for years. Some of the tools and offers are great, however the number of small/medium issue I regularly encounter together with the appalling quality of the customer service have led me to competitors Reviewed on: 12th April 2024

Monzo operates entirely online, with no physical bra...

Monzo operates entirely online, with no physical branches. For those who prefer personal interaction when managing their money Reviewed on: 12th April 2024

Monzo has excellent customer service

Monzo has excellent customer service Reviewed on: 12th April 2024

Easy & accessible

Easy to use, easy to access support and advice, has improved my money management Reviewed on: 12th April 2024

Great bank, helps being able to separate my money in...

Great bank, helps being able to separate my money into pots Reviewed on: 12th April 2024

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