Smart Money People Logo

Monzo: Current Account reviews

4.92
Based on 15,367 reviews, last reviewed 19th Feb 2025
3088% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Undoubtedly Monzo is best! Undoubtedly Monzo is best! I don’t even use any other bank now. Reviewed on: 19th February 2025
Mohammad 's avatar
Mohammad

Latest lowest rating:

1

No Longer Trustworthy or Reliable I switched to Monzo for full banking, drawn in by the promises of a modern, trustworthy service. In the past, I believed they were a forward-thinking ... Read more Reviewed on: 17th February 2025
Matthew C's avatar
Matthew C

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (15367)

Review of the Monzo, Current Account:

Going potty for pots!

5
Initially I held a business bank account with Monzo, and then a few months ago I also applied for a personal account. I wish I'd done so sooner; this bank account is so user-friendly. Being able to set up pots for various payments makes life so much easier and I can now ensure enough money is set aside for direct debits at all times. I really like how the account data is displayed and switching between the personal and business account is super easy too. Great product which I can see myself doing most of my banking through. Reviewed on: 12th March 2023

My experience of Monzo so far.

5
I joined Monzo in May 2024, and since then, they've been nothing but good. The app has always worked, and has been quick and easy to use. They've introduced several new features since I joined, which shows Monzo is constantly improving their services. Reviewed on: 14th February 2025

Honestly, amazing!

5
Honestly, can’t complain. They’ve been absolute angels both customer service and everything that they offer. Reviewed on: 14th February 2025

Incredible experience all round.

5
Brilliant customer service. The app is easy to navigate, fast, and offers loads of cool features and services. Like getting paid a day early. Also, the perks plan is incredible value for money because you get the free railcard (and free greggs), plus other nifty features like higher interest rates and credit insights. I cannot recommend monzo enough. Reviewed on: 14th February 2025

Very happy helpful excellent service

5
Very happy helpful excellent service Reviewed on: 14th February 2025

I am very happy with my Monzo account

5
I am very happy with my Monzo account Reviewed on: 14th February 2025

Practical solutions that are easy convenient and cus...

5
Practical solutions that are easy convenient and customer focused Reviewed on: 14th February 2025

Frozen my card for no reason.

1
Frozen my card for no reason.. waited and still waiting since a week… have no access to my money. I asked then if they needed anything from my side and they kept saying jt was with specialist team.. i have bills to pay i am struggling financially to get access to my own money. Lack of communication and care just the worst service ever Reviewed on: 14th February 2025

Always been so easy to use.

5
Always been so easy to use. The interface you provide is simple and efficient with great excellent ways to save and invest money. Reviewed on: 13th February 2025

Amazing app, great service, efficient ,

5
Amazing app, great service, efficient , Reviewed on: 13th February 2025

Monzo is just phenomenal as my main bank.

5
Monzo is just phenomenal as my main bank. So much better than legacy banks I have banked with Reviewed on: 13th February 2025

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monzo has a range of products available. Check the ratings of each product to find the right one for you. View all products