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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14846 reviews)

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4.92

Based on 14,846 reviews, last reviewed 27th Nov 2024

47% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Asked for statements after closing my account Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me vi... Read more Reviewed on: 15th November 2024

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14846)

Review of the Monzo, Current Account:

Not what they were

As they’ve grown they have become a little worse. Their app is still great but they lack in customer service Reviewed on: 17th March 2023

Fantastic provider. Monzo the One

Fantastic provider. Easy to use and revolutionised the game for virtual banking. Resolve issues quickly and make it so easy to do banking. Reviewed on: 29th May 2024

I love Monzo, I have almost all my finances with the...

I love Monzo, I have almost all my finances with them now. App is reliable and easy, never have issues, payments go through and it’s very secure. Reviewed on: 28th May 2024

Terrible customer service.

Terrible customer service. No updates to fraud enquiry in over a month and support staff send a consistent stream of copy and paste answers with no further information and full of patronising words and emojis. Impossible to speak to someone who can actually help. Reviewed on: 27th May 2024

account opening experience is efficient.

account opening experience is efficient. Reviewed on: 25th May 2024

simple and easy to use

it is very straightfoward and easy to use. everything can be done through the app at the click of a button and there are good partnerships. e..g wise Reviewed on: 24th May 2024

Inability to easily reach customers service

Couple weeks ago my card was stolen and money taken from my account to purchase items I did not initiate. I have never been so frustrated especially trying to get in contact with its customer service. Almost like monzo is not interested in engaging with the customers no matter the issue. It has been a long and tiresome Reviewed on: 24th May 2024

Monzo has quite literally changed my financial life.

Monzo has quite literally changed my financial life. There just aren’t enough good things I can say about it. It’s banking as it should be. Easy, convenient, with help when I need it. The pots function, the kerching noise, the unique card, the analysis. I love it all. Reviewed on: 24th May 2024

It is very user friendly.

It is very user friendly. The online banking gives a satisfactory experience to the users. We can generate personalised statement whenever we want giving the users ultimate control on their accounts. We can add our other bank accounts and credit cards to have all the information under one app. Reviewed on: 24th May 2024

Veering user friendly and best services

Veering user friendly and best services Reviewed on: 24th May 2024

Excellent service on a simple app.

Very quick and easy to set up a simple online app. Instant use notification. Great as a foreign currency card exchange rate shown immediately no charges for use abroad Reviewed on: 24th May 2024

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