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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (15326 reviews)

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4.92

Based on 15,326 reviews, last reviewed 14th Feb 2025

3067% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Honestly, amazing! Honestly, can’t complain. They’ve been absolute angels both customer service and everything that they offer. Reviewed on: 14th February 2025

Latest lowest rating:

1

Frozen my card for no reason. Frozen my card for no reason.. waited and still waiting since a week… have no access to my money. I asked then if they needed anything from my side an... Read more Reviewed on: 14th February 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (15326)

Review of the Monzo, Current Account:

Constantly evolving personal account.

Constantly evolving personal account. Lots of products to chose from: round up pots, saving pots, investments, cashback, credit card just to name a few. Love it! Reviewed on: 19th January 2024

Really good design and experience for someone with A...

Really good design and experience for someone with ADHD and love being able to see so clearly my financial situation. All the added benefits are also really helpful and love the Max plan. Reviewed on: 12th February 2025

I now enjoy banking. Just awesome!

With Monzo, I am finally happy with the concept of banking. I have become more aware of my spending without it feeling like a chore. I enjoy the clarity of terms and conditions, which for the first time, in my banking life, I fully understand and feel are written for me to be aware of terms and conditions, not to drown me in jargon. I have once been scammed on both my Monzo and my then regular bank card. Monzo‘s investigation, and straightforward questioning made me feel valued andlistened to, but also held accountable in an adult way. The other bank just cancelled my card and never refunded the amount, not bothering about the issue. I love how easy the app is to use, and the innovation that is baked into it. I love the flexibility, and the fact that I’ve been able to open an account for my under 16 and that I get to educate her about banking so she can make informed choices, hopefully earlier in life than me. I have, a few years into my Monzo account, stop banking with traditional and very backwards thinking banks, and couldn’t be happier with my choice, many years on. Monzo make it very engaging to bank with them with some incentives and challenges which are fun to take part in. I believe I can credit Monzo with getting me out of debt without patronising me, but being there to support me when I needed some further help, and for making me enjoy banking and saving, which means I’ve completely turned around my attitude to money. Reviewed on: 12th February 2025

User-friendly

Monzo is my main bank account since 6 years now. I was nicely surprised how easy it was to open an account with them, more likely because I'm French and at the time was Au Pair and had no idea a bank like Monzo excited. All service is top-rank and I always recommend it to my friends/colleagues. Reviewed on: 12th February 2025

Monzo - the best bank!

I have everything with Monzo - current account, flex, savings and investment. The experience is so good Id rather keep my money here and lose out on better AER on the savings. Reviewed on: 12th February 2025

Excellent service

I had a fantastic experience using Monzo during last 6 years, the interest rate and using my card during travels make my life easier Reviewed on: 12th February 2025

It’s very easy, everything is in one app and gives y...

It’s very easy, everything is in one app and gives you so much more things to do than just a banking app! Reviewed on: 12th February 2025

It's pretty great overall, but has it's quirks.

It's pretty great overall, but has it's quirks. Their customer service can't tell you anything relating to your credit and eligibility for products. They don't offer the same categorisation features for OpenBanking connected accounts. Their new "Perks" account has some fairly uninspired perks, such as Greggs (the worst snack option) or Vue (the worst cinema chain) and specifically only Pizza Express. Not much in terms of Perks in my opinion. How about instead of the £15 I'd save on cinema and Greggs I don't want anyway they offered one of the premium credit agencies services? Or something else finance related? I don't want my back to pretend to know what fast food I like. Reviewed on: 12th February 2025

It's just great.

It's just great. Seemless services that work for me and my money. Reviewed on: 12th February 2025

Excellent modern day bank

Excellent bank, easy to use - nice perks Reviewed on: 12th February 2025

My experience .

All my deals with Monzo have been Positive . Reviewed on: 12th February 2025

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