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Monzo: Current Account reviews

4.92
Based on 17,219 reviews, last reviewed 19th Jun 2025
63% decrease in 5 star reviews
in the past 90 days
22% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Get paid earlier! Monzo accounts let you get paid ealier, which is really helpful. It also categorises all expenses easily and correctly. It’s amazing, it’s easy to pay... Read more Reviewed on: 19th June 2025
Luis 's avatar
Luis

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025
Sol 's avatar
Sol

About this product

Monzo Current Account reviews (17219)

Review of the Monzo, Current Account:

It's all hocus pocus

1
Monzo has a strict privacy policy that does not tell customers what is wrong with their application. Without informing the end user what is wrong how are they supposed to know what to fix so they can be eligible for an account with them? Their customer service agents are not very helpful when it comes to answering questions either. Would not recommend as a bank. Reviewed on: 28th July 2023

App glitch mid important payment.

2
App glitch mid important payment. Support just says wait pls Reviewed on: 22nd April 2025

Out of nowhere account gotta frozen.

1
Out of nowhere account gotta frozen. Had to pay rent. No faster customer support. Joke Reviewed on: 22nd April 2025

I used Monzo after friends said it was useful for s...

5
I used Monzo after friends said it was useful for sending money and splitting. Ills easily. I had revolut, so I hesitantly downloaded the app. It was so easy to start using, and I love the friendly feel. The team clearly focuses on UX because the tools and app are very good. Reviewed on: 21st April 2025

Great card and service

5
I’ve used monzo specifically when going on holidays. This is to avoid the transaction fees which are charged by normal banks. I’ve recommended them to a lot of my family too Reviewed on: 21st April 2025

Monzo App very easy to use!

5
I find the Monzo App very easy to use and I’m 62years old. All my questions are answered within the App. I love the sound when money comes into my account. I’ve upgraded recently to the max and love all the benefits. Reviewed on: 21st April 2025

Never had a problem.

5
Never had a problem. Very easy and functional app. When I have need help I've received it through spp Reviewed on: 21st April 2025

Really useful budgeting tools

5
The monzo current account is great because I find the budgeting tools really useful (targets and automatic categories) Reviewed on: 20th April 2025

I have been using Revolut on and off for a few month...

5
I have been using Revolut on and off for a few months and have had no issues with them. It's super easy to manage my money, send transfers as a casual user, its been brilliant. Reviewed on: 20th April 2025

Very interactive and easy to use.

5
The bank app is very interactive and easy to use. Reviewed on: 20th April 2025

Highly Recommended

5
Excellent service. Convenient to use. Good rates when using outside the UK. Reviewed on: 20th April 2025

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