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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14846 reviews)

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4.92

Based on 14,846 reviews, last reviewed 27th Nov 2024

41% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Asked for statements after closing my account Closed my monzo account. They sent me an annual statement. Requested on Wednesday 13th November for statements to be sent in a monthly format to me vi... Read more Reviewed on: 15th November 2024

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14846)

Review of the Monzo, Current Account:

Disappointing Customer Service Experience with Monzo

Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

Great digital banking

I have been with Monzo for about 4 or 5 years. Customer service was good when I needed to contact them, polite and helpful. Their app is very easy to use, they are always imroving it and ask for recommendatins from customers on how to improve. Credit card called Flex with the option of 3 months interest free or spread payments over 12 months. Interest rates are very fair. Have recommended this bank in the past and would do so again. Reviewed on: 21st April 2024

a next-level bank...

Monzo is a next-level bank, easy to navigate and their customer service is excellent. The key features easily accessible, and in addition to often being the first to introduce new features and services, they actively engage their customer based. I've been with them for more than 4 problem-free years. Reviewed on: 21st April 2024

So much better than hsbc

Has been a delight since I got Monzo in 2017 Reviewed on: 20th April 2024

It is perfect as i want wondorful amazing

It is perfect as i want wondorful amazing Reviewed on: 19th April 2024

Confident and happy long term current account client

I've been a Monzo customer for many years and I'm happy to see them grow while maintaining a strong customer driven approach. From very valuable app improvements to new products, I've not felt the need to move away from them and have felt confident in keeping and growing my hard-earned with them. Reviewed on: 19th April 2024

Monzo is a fantastic personal finance management too...

Monzo is a fantastic personal finance management tool, providing a series of valuable integrations and pots which make segregating funds, and allocating bills a breeze. Reviewed on: 19th April 2024

Amazing Service

I have switched to fully use monzo as it has everything I need. Reviewed on: 18th April 2024

It is great, Monzo is so easy to use and interact with.

It is great, Monzo is so easy to use and interact with. Will definitely reccomend to anyone Reviewed on: 18th April 2024

It was gd but some time you guys enable to solve the...

It was gd but some time you guys enable to solve the issues Reviewed on: 18th April 2024

Intuitive and fun to use!

Monzo is so easy to set up, and its platform is so intuitive and easy to use! It's not clunky and it's not boring to look at either - they've somehow made banking more enjoyable. Almost everything can be handled via the app which is great because waiting for ages on hold is not ideal. Reviewed on: 18th April 2024

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