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Monzo: Current Account reviews

4.92
Based on 14,850 reviews, last reviewed 29th Jan 2025
40% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app App has some really great features and makes it super easy to keep track of transactions and savings. I love that I’m able to do “loose change” round ... Read more Reviewed on: 29th January 2025
Alexandra S's avatar
Alexandra S

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14850)

Review of the Monzo, Current Account:

Once a pioneer, now in with the crowd... still good

4
I moved my 'spending' money into Monzo from my main NatWest account as it had loads more functionality. Market leader in sending payments, splitting bills, paying abroad etc. unfortunately not much newness has happened (relevant to me) and all the other banks have caught up and copied Monzo. So great, but no longer a pioneer in my eyes and part of the crowd now. Reviewed on: 15th March 2024

Great digital banking

5
I have been with Monzo for about 4 or 5 years. Customer service was good when I needed to contact them, polite and helpful. Their app is very easy to use, they are always imroving it and ask for recommendatins from customers on how to improve. Credit card called Flex with the option of 3 months interest free or spread payments over 12 months. Interest rates are very fair. Have recommended this bank in the past and would do so again. Reviewed on: 21st April 2024

a next-level bank...

5
Monzo is a next-level bank, easy to navigate and their customer service is excellent. The key features easily accessible, and in addition to often being the first to introduce new features and services, they actively engage their customer based. I've been with them for more than 4 problem-free years. Reviewed on: 21st April 2024

So much better than hsbc

5
Has been a delight since I got Monzo in 2017 Reviewed on: 20th April 2024

It is perfect as i want wondorful amazing

5
It is perfect as i want wondorful amazing Reviewed on: 19th April 2024

Confident and happy long term current account client

5
I've been a Monzo customer for many years and I'm happy to see them grow while maintaining a strong customer driven approach. From very valuable app improvements to new products, I've not felt the need to move away from them and have felt confident in keeping and growing my hard-earned with them. Reviewed on: 19th April 2024

Monzo is a fantastic personal finance management too...

5
Monzo is a fantastic personal finance management tool, providing a series of valuable integrations and pots which make segregating funds, and allocating bills a breeze. Reviewed on: 19th April 2024

Amazing Service

5
I have switched to fully use monzo as it has everything I need. Reviewed on: 18th April 2024

It is great, Monzo is so easy to use and interact with.

5
It is great, Monzo is so easy to use and interact with. Will definitely reccomend to anyone Reviewed on: 18th April 2024

It was gd but some time you guys enable to solve the...

5
It was gd but some time you guys enable to solve the issues Reviewed on: 18th April 2024

Intuitive and fun to use!

5
Monzo is so easy to set up, and its platform is so intuitive and easy to use! It's not clunky and it's not boring to look at either - they've somehow made banking more enjoyable. Almost everything can be handled via the app which is great because waiting for ages on hold is not ideal. Reviewed on: 18th April 2024

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