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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17058 reviews)

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4.92

Based on 17,058 reviews, last reviewed 13th Apr 2025

106650% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I absolutely love my Monzo account I absolutely love my Monzo account Reviewed on: 13th April 2025

Latest lowest rating:

2

Monzo : Great look but mixed experience I had high hopes for Monzo, especially with all the hype around it being one of the top digital banks. At first, the app felt modern and user-friendly... Read more Reviewed on: 11th April 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17058)

Review of the Monzo, Current Account:

Monzo : Great look but mixed experience

I had high hopes for Monzo, especially with all the hype around it being one of the top digital banks. At first, the app felt modern and user-friendly, and features like spending categories, instant notifications, and savings pots were definitely a nice touch. But over time, it started to feel a bit underwhelming. The customer service can be slow at crucial times, especially when you need help urgently, and while the features are cool, they’re not always as smooth or reliable as advertised. There have also been times where the app experienced glitches or downtime, which is frustrating when you're relying on it for everyday banking. I think Monzo is great if you want a side account to manage spending, but I wouldn’t fully rely on it as my main bank just yet. It still feels like it’s figuring things out. Reviewed on: 11th April 2025

I absolutely love my Monzo account

I absolutely love my Monzo account Reviewed on: 13th April 2025

Easy to use bank and app with decent interest rates...

Easy to use bank and app with decent interest rates on their account Reviewed on: 13th April 2025

Banking with personality

First class customer service team - plain English explanations and supportive staff. A paid current account that provides actual value for money. The best bank I’ve ever banked with. The fact that they provide their ‘Tone of Voice’ customer service training docs on their website is just one of the ways that demonstrates their transparency. Reviewed on: 13th April 2025

Passionate about banking

Been with Monzo since September 2017. I am a beta user. They are the best for banking experience, they put customers at the centre of their products and digital experience. My husband is with Monzo and my 12 yrs old is with Monzo! Reviewed on: 13th April 2025

Monzo is awesome!

Monzo is awesome! Very innovative, but user friendly Reviewed on: 13th April 2025

The most iconic card in the banking game

Monzo is an easy to set up and use Account. The iconic card is now a staple item in the wallet, and I love catching sight of others with the same card. It's almost a cult following! The ease of use from splitting bills, sending payments to friends is fantastic. And I love the feature of sharing a payment link to those who do not have Monzo. Reviewed on: 13th April 2025

I have always banked with high street banks like Bar...

I have always banked with high street banks like Barclays but have always found their customer service poor, especially with shutting down so many branches, Monzo has been a breath of fresh air Reviewed on: 13th April 2025

Interactive banking experience

Monzo provide an interactive and immersive banking experience, where I can organise my finances easily Reviewed on: 13th April 2025

Monzo is a customer-friendly financial institution

With my personal experience, Monzo is an excellent financial institution that takes customers’ financial welfare so seriously. Reviewed on: 12th April 2025

Perfect bank with swift mobile app.

Perfect bank with swift mobile app. Reviewed on: 12th April 2025

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