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Monzo: Current Account reviews

4.92
Based on 14,842 reviews, last reviewed 15th Oct 2024
59% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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0%
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0%
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1%

Latest highest rating:

4

I have had multiple issues in terms of cancelling pa... I have had multiple issues in terms of cancelling payments I have requested to be cancelled multiple times, but aside from that no issues. Reviewed on: 15th October 2024
Monica J's avatar
Monica J

Latest lowest rating:

1

Not Crypto friendly in the slightest. Not Crypto friendly in the slightest. I would give zero as a rating if that was an option. Deposited a small sum in a new monzo account and as soon as... Read more Reviewed on: 9th June 2024
James G's avatar
James G

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14842)

Review of the Monzo, Current Account:

Best current account in UK

5
I have had Monzo for several years and I have always found it extremely helpful to use. I also found it very consistent as most new products start well and then soon increase fees and/or reduce benefits and free services, whereas Monzo has proved consistently to be great value for money for many years Reviewed on: 13th April 2021

I have had multiple issues in terms of cancelling pa...

4
I have had multiple issues in terms of cancelling payments I have requested to be cancelled multiple times, but aside from that no issues. Reviewed on: 15th October 2024

Great online bank

5
Easy customer experience on app, can get paid early on app and get wages a day early which is the best Reviewed on: 14th October 2024

Everything I need in one Place!

5
Everything I need in one Place! I love the Monzo current account as it shows me exactly where I'm spending my money, it allows me to put spend triggers in place for money management, I have seperate pots for specific spending and savings. It also lets me set goals of what I want to achieve -it's allowed me to manage my money effectively! I love it Reviewed on: 14th October 2024

Easy to use

5
This bank is much more convenient than the high street bank for daily use Reviewed on: 10th October 2024

Great rates, minimal fuss

5
Great rates, minimal fuss with setting up accounts, savings lots, making transfers, budgeting and travelling abroad. Finally a bank that is customer focused. Reviewed on: 10th October 2024

Very good experience

5
Very good experience because very good Reviewed on: 13th September 2024

Most modern banking app out there

5
The best banking app I have used - particularly the budgeting features and the customization of savings pots. Reviewed on: 10th September 2024

Absolutely amazing app

5
Absolutely amazing app and is my go to for paying friends and dividing up costs and bills between people Reviewed on: 9th September 2024

Disappointing Customer Service Experience with Monzo

3
Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

Great for travel and tracking spending

4
Really useful app, especially when travelling of looking to track your spending. Reviewed on: 4th September 2024

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