Write a review

Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.37 (818 reviews)

View other Nationwide products

4.32

Based on 817 reviews, last reviewed 17th Jan 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

Everything is excellent. Everything is excellent. Responds immediately and resolves whatever I need. When I call, they are very nice and explain step by step what I have to do... Read more Reviewed on: 14th January 2025

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

Read all reviews See your review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (818)

Review of the Nationwide, FlexAccount:

Fab product

I really like Nationwide. Their flex account has worked for me for a few years. The customer service is excellent. Reviewed on: 11th February 2017

Your Reliable Financial Companion for Flexibility and Convenience

Nationwide Bank has been my trusted financial companion for years, thanks to their exceptional FlexAccount product. The flexibility and convenience it offers have simplified my banking experience and exceeded my expectations. With Nationwide Bank, managing my finances has never been easier. Their user-friendly online banking platform provides seamless access to my account, allowing me to effortlessly track transactions, set up payments, and stay in control of my finances. The convenience they offer truly makes a difference in my day-to-day life. What sets Nationwide Bank apart is their commitment to customer satisfaction. The knowledgeable and friendly staff go above and beyond to address any queries or concerns I may have, ensuring that I receive the support I need. Their dedication to delivering excellent customer service is truly commendable. Nationwide Bank can be described as trustworthy, reliable, and customer-centric. They prioritize transparency and provide clear information about fees, charges, and account benefits. This level of openness builds trust and fosters a strong relationship with their customers. I wholeheartedly recommend Nationwide Bank's FlexAccount to anyone seeking a reliable and convenient current account. Their commitment to providing a superior banking experience, coupled with their exceptional customer service, makes them a standout choice for individuals and families alike. Reviewed on: 21st June 2023

Unfair fair scheme

As so many other customers have also experienced, the Nationwide's Fair Share scheme is anything but. A loyal customer for over 15 years, who used the current account as their main bank account and saved many thousands of pounds in multiple savings accounts, I am inexplicably excluded from the Fair Share scheme. I have written to complain and they have responded by confirming I do not count as a loyal customer - so I am leaving immediately. A massive own-goal from an organisation I used to like. They have left me feeling furious and totally confused as to why they have launched this scheme in this way. Madness. Reviewed on: 17th June 2023

Fairer share scheme is a joke

Been with Nationwide for 35+ years - had every product under the sun and still do. Did I qualify for the fairer share scheme? No, but my 18 year old son (who I persuaded to take their account) will. It's such a bad idea. Fools. Reviewed on: 14th June 2023

Best bank

Nationwide is the best bank I've had the pleasure of banking with. Not only is your money safe, they also give back to customers which I've never had with others. Reviewed on: 7th June 2023

No interest whatsoever

There's no interest so no point in signing up for it Reviewed on: 6th June 2023

They need to get with the times

I opened a bank account to keep an eye on my mortgage and make it easier to make overpayments. You can't pay cheques in through the app unlike Barclays, our nearest branch is quite some way away, things aren't that much easier doing anything and ringing them you are on hold for ages, employ more staff and update your technology! Reviewed on: 1st June 2023

Friendly, reliable service

I've banked with Nationwide for many years, and I really appreciate that our local branch is still open when so many high street banks have closed. It's so important to be able to deal with real people face to face, and the staff at our Nationwide in Exmouth are always so helpful. The new Fairer Shares initiative is a nice bonus too! Reviewed on: 31st May 2023

Easy account

Easy to use Flex account. Recommend for main account. Reviewed on: 31st May 2023

Best Building society

Nothing is to much trouble always there to help and advise. Lovely to walk in the branch and speak to someone straight away. Reviewed on: 31st May 2023

Best Bank

Best bank around at this time staff in local branch very kind and helpful very welcoming very clean branch. Reviewed on: 30th May 2023

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Reward Silver Account
from NatWest 4.86 from 160 reviews
Citigold Current Account
from Citibank 4.68 from 8 reviews
Current account
from Unizest 3.29 from 2 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub