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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.4 (899 reviews)

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4.40

Based on 899 reviews, last reviewed 2nd Apr 2025

2333% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

70%

17%

Latest highest rating:

5

Great and super helpful. Nationwide are so easy to deal with. The online banking app is simple and easy to use. When I’ve needed to talk on the phone I’ve got through quickly ... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

If I could give no stars, I would! If I could give no stars, I would! Absolutely incompetent, functionally locked accounts because they failed the set up properly, app and internet bank... Read more Reviewed on: 1st April 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (899)

Review of the Nationwide, FlexAccount:

Realistic choices, exceedingly good customer service

A solid service with realistic choices, little need to contact customer services when required they are quick to respond and exceedingly helpful Reviewed on: 26th February 2025

Great and super helpful.

Nationwide are so easy to deal with. The online banking app is simple and easy to use. When I’ve needed to talk on the phone I’ve got through quickly and they have been super helpful. In branch is the same. Helpful, friendly and knowledgeable Reviewed on: 2nd April 2025

Great customer focused assistance

Very good information & excellent customer service Reviewed on: 2nd April 2025

Bless you nationwide for staying on the High St

Bless you nationwide for promising not to shut my local branch till at least 2028 xx Reviewed on: 2nd April 2025

Great site, easy to use...

Great site, easy to use In branch, staff helpful and friendly Reviewed on: 2nd April 2025

Very Friendly Bank

Very helpful bank/building society both at branch and on phone. Rewards customers Reviewed on: 2nd April 2025

I was changing current account from different bank.

I was changing current account from different bank. Hadn’t any problems to make new with this bank. Always in touch with client showing small adverts or reminders in phone app. Reminding when is not enough money on account to cover payment eg. DD, which giving time to pay same day . Reviewed on: 2nd April 2025

I’ve been with Nationwide for a while now

I’ve been with Nationwide for a while now, and I can honestly say their service has been outstanding. Whether it’s their banking services or customer support, they always provide reliable and efficient assistance. The mobile app is easy to use, making it simple to manage my finances on the go. I also appreciate their competitive rates and the added benefits of being a member. Whenever I’ve had questions or issues, their customer service team has been helpful and professional. I highly recommend Nationwide to anyone looking for a trustworthy financial institution! Reviewed on: 2nd April 2025

Customer Service Problem

When I made a complaint I was only allowed to use my local branch. Reviewed on: 2nd April 2025

I've been with nationwide for 40yrs and had no probl...

I've been with nationwide for 40yrs and had no problems with my bank there service is excellent service for dealing with enquiries to banking and savings mortgages there staff are excellent to help you find the best deal you require Reviewed on: 2nd April 2025

THE BEST BY FAR

I have been with Nationwide for a long number of years and have had no problems at all. Reviewed on: 2nd April 2025

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