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Nationwide: FlexBasic reviews

View other Nationwide products
4.47
Based on 106 reviews, last reviewed 13th Mar 2025
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
24%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

No problems, costs nothing and very convenient. No problems, costs nothing and very convenient. I'm proud to be part of Nationwide. Reviewed on: 13th March 2025
Alice W's avatar
Alice W

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024
susieandles@googlemail.com's avatar
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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (106)

Review of the Nationwide, FlexBasic:

Terrible service

1
I recieved terrible service in the Southend On Sea branch with one member of staff actually lying about his name saying he was called Tim when in fact the complaints team tell me his name was Steve. When I complained about this and other events on the day I was phoned by David Knight a so called member relations consultant who lied himself to defend the indefensible. If this is the way Nationwide have gone it is a very sad indictment of society indicating these people would go to all lengths to save there jobs at the expense of customer service. Reviewed on: 28th January 2022
Giovanni's avatar
Giovanni

simple to use

4
The card is placed in a card holder when you need to log on which is easy to use . As yet no problems Reviewed on: 13th August 2023
gwen's avatar
gwen

Nationwide Cares

5
They always let me know when there is a new savings scheme or interest rate rise that will benefit me. I have a vote and a say in Nationwide. They have never let me down in over 20 years. Reviewed on: 31st July 2023
Laraine Clarke's avatar
Laraine Clarke

Recommend to family and friends

5
Reward you for having more than two accounts with them. Reviewed on: 19th June 2023
Amanda's avatar
Amanda

highly recommended!

5
Nationwide is a trusted financial institution. With Nationwide, I experience reliability, community, and comprehensive services. They offer a range of banking solutions, from current accounts to mortgages and investments. As a member-owned organization, Nationwide prioritizes the needs of its customers and operates with a strong sense of community. I can count on Nationwide for dependable banking services and a commitment to serving my financial needs. Reviewed on: 11th June 2023
Sunwin Madappat's avatar
Sunwin Madappat

simple to use

4
It is easy to use the card by putting it in the cardholder when logging in . Reviewed on: 2nd June 2023
gwen's avatar
gwen

Brilliant Account For Those Struggling With Debt

5
This account is free, with no overdraft facility that enables you to stay out of debt and manage your money successfully. Reviewed on: 2nd April 2023
Razbod's avatar
Razbod

simple to use

4
The card is easy to use with the card reader - you know that it is secure by using that Reviewed on: 27th March 2023
gwen's avatar
gwen

Great bank

4
Easy to use, good layout online, quick turn around for lost bank cards, accessible, good ethics. Reviewed on: 9th March 2023
Abigail 's avatar
Abigail

Established trustworthy company

5
nationwide have always been easy to deal with .Online and phone enquiries always efficiently dealt with Reviewed on: 7th March 2023
Mr C J Tucker's avatar
Mr C J Tucker

Straightforward banking

5
Straightforward banking - prefer to the other High Street banks - also more branches locally Reviewed on: 28th February 2023
Charlotte Roscow's avatar
Charlotte Roscow

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