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Nationwide: FlexBasic reviews

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4.41
Based on 102 reviews, last reviewed 5th Sep 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
67%
See only 4 star reviews
25%
See only 3 star reviews
1%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

Easy to use software. Easy to use software. Really helpful staff Reviewed on: 5th September 2024
Jamie p's avatar
Jamie p

Latest lowest rating:

1

Shocking customer service from Nationwide I am not a Nationwide customer but I went into their branch in Marlborough after withdrawing some cash from their ATM outside the branch. My request w... Read more Reviewed on: 30th July 2024
susieandles@googlemail.com's avatar
[email protected]
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About this product

Nationwide’s FlexBasic current account is for customers who don't hold a UK current account or don't qualify for another Nationwide current account.

There’s no monthly fee for FlexBasic and Nationwide automatically open a savings account for you at the same time. The account doesn’t have an arranged overdraft facility.

Nationwide FlexBasic reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexBasic reviews (102)

Review of the Nationwide, FlexBasic:

A friendly , helpful and very personable bank

5
When I had my card details stolen nationwide were so helpful and made sure all my money was refunded back to me promptly and they kept me informed of what was happening all the way through the investigation . Reviewed on: 11th February 2018
Griffin.sharon 's avatar
Griffin.sharon

Reliable trusted efficient

5
Professional and trusted with good online services Reviewed on: 17th March 2021
Shirleyallen's avatar
Shirleyallen

Excellent bank

4
Recommend bank as no problems and trusted Reviewed on: 17th March 2021
Shirleyallen's avatar
Shirleyallen

Excellent Service

4
No problems, easy to control account on-line... Reviewed on: 20th February 2021
Biff's avatar
Biff

Really helpful

5
Very quick to get me a replacement card to me, when mine was lost during the beginning of lockdown, which I expected to take longer, well done. Reviewed on: 7th July 2020
James Travis's avatar
James Travis

they are ok

5
poor interest rates and an average mobile app Reviewed on: 2nd May 2020
Stephen Wilshaw's avatar
Stephen Wilshaw

Good banking

4
Good old fashioned banking that move with the times Reviewed on: 7th February 2020
Dave 's avatar
Dave

Really helpful

5
Really helpful when you have a problem and quick at rectifying it Reviewed on: 5th February 2020
James Travis's avatar
James Travis

Easy to use card

5
Had this card for years, never let me down and great customer service from Nationwide. Lovely colour card too! Reviewed on: 3rd February 2020
Lucy Walker's avatar
Lucy Walker

Great bank

5
No messing about , clear forms and good customer service Reviewed on: 21st January 2020
Laurajeanw's avatar
Laurajeanw

good service

4
very good customer service experience with personnel Reviewed on: 15th December 2019
Hugo Ken's avatar
Hugo Ken

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